silentz 0 Posted April 2, 2018 Posted April 2, 2018 Now this seems ridiculous. 1) Why is your anti theft work only on mobile data??? If its connected to a wifi, it doesnt work?? I did a test on the web portal and if my phone is connected to a wifi, the app does nothing. Cant even locate my location. 2) it doesnt lock the phone?? Both what I mentioned above are the basics in any anti theft app. Im quite dissapointed in this. Additionally, I would also request for the app to add siren option.
Administrators Marcos 5,461 Posted April 2, 2018 Administrators Posted April 2, 2018 1, Determining location works with wi-fi connections. If the location is not retrieved during an Anti-Theft test, I'd suggest contacting customer care from the EMS application to ensure that customer care will receive necessary logs. 2, Anti-Theft locks the phone. Again, customer care will assist you with troubleshooting. As for siren, this option is there:
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