silentz 0 Posted April 2, 2018 Share Posted April 2, 2018 Now this seems ridiculous. 1) Why is your anti theft work only on mobile data??? If its connected to a wifi, it doesnt work?? I did a test on the web portal and if my phone is connected to a wifi, the app does nothing. Cant even locate my location. 2) it doesnt lock the phone?? Both what I mentioned above are the basics in any anti theft app. Im quite dissapointed in this. Additionally, I would also request for the app to add siren option. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,716 Posted April 2, 2018 Administrators Share Posted April 2, 2018 1, Determining location works with wi-fi connections. If the location is not retrieved during an Anti-Theft test, I'd suggest contacting customer care from the EMS application to ensure that customer care will receive necessary logs. 2, Anti-Theft locks the phone. Again, customer care will assist you with troubleshooting. As for siren, this option is there: Link to comment Share on other sites More sharing options...
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