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Posted (edited)

bonjour forum, j'ai parfois un message que livegrid est hors ligne cause serveur bas ou connexion réseau pourquoi cela se produit plusieurs fois par jour avec eset nod 32 antivirus?

Capture.PNG.f4996ffac81dc2d95e20893f589e9aba.PNG

Edited by francis de lorraine
  • Administrators
Posted

Is the error reported only shortly after starting the OS?

Posted (edited)
1 hour ago, francis de lorraine said:

i have the firewall comodo but i did the test with the same windows result ,mystery

francis de lorraine

You may want to review this thread.

https://forum.eset.com/topic/13364-eset-internet-security-11-full-installer/?do=findComment&comment=67460

 

Edited by TomFace
  • Administrators
Posted

it could be that you're experiencing temporary network outages as it's highly unlikely the problem would be with ESET's servers. Turn on diagnostic logging in the advanced setup and then monitor the event log to find out how often the failures occur. Install Wireshark and capture the network communication at the time when the error occurs. When done, save the pcap log and compress it. Run ELC, collect logs and upload both the Wireshark log and ELC logs to a safe location and pm me download links.

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