livegrid

[francis de lorraine 0]

bonjour forum, j'ai parfois un message que livegrid est hors ligne cause serveur bas ou connexion réseau pourquoi cela se produit plusieurs fois par jour avec eset nod 32 antivirus?

Edited November 19, 2017 by francis de lorraine

[Marcos 5,731]

Is the error reported only shortly after starting the OS?

[francis de lorraine 0]

hello Marcos, no but it's variable it never lasts  fore more or less 1 min

[francis de lorraine 0]

i am under windows 10 1709

[francis de lorraine 0]

i have the firewall comodo but i did the test with the same windows result ,mystery

[TomFace 540]

1 hour ago, francis de lorraine said:

i have the firewall comodo but i did the test with the same windows result ,mystery

francis de lorraine

You may want to review this thread.

https://forum.eset.com/topic/13364-eset-internet-security-11-full-installer/?do=findComment&comment=67460

 

Edited November 19, 2017 by TomFace

[francis de lorraine 0]

hello it does not have the same problem because i am connected to the internet i also have a vpn can be ?

[Marcos 5,731]

it could be that you're experiencing temporary network outages as it's highly unlikely the problem would be with ESET's servers. Turn on diagnostic logging in the advanced setup and then monitor the event log to find out how often the failures occur. Install Wireshark and capture the network communication at the time when the error occurs. When done, save the pcap log and compress it. Run ELC, collect logs and upload both the Wireshark log and ELC logs to a safe location and pm me download links.

[francis de lorraine 0]

hello i disabled my vpn and the problem  disappeared it's weird like situation