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eset banking protection disabled

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I received a message from ESET Smart Security that the security tool Banking and Payment protection could not be started. I received this message after I rebooted following a custom scan which detected and cleaned 4 threats I would like advice on how to switch on the Banking and Payment Protection tool. The message also indicated that my system, Windows 10 was susceptible to other threats as well. The problem is that when I go to security tools in Set Up the relevant switch is highlighted in red but does not respond to the cursor. your help would be much appreciated.

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