FicmanS 0 Posted August 16, 2017 Share Posted August 16, 2017 (edited) Seeing this error in the last few days, anybody else seeing it. Everything I have tried doesn't seem to help... I've checked all the setting and everything is enabled as it should be, turning them off and back on is no help. Rebooted as well Edited August 16, 2017 by FicmanS Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted August 16, 2017 Administrators Share Posted August 16, 2017 Do you have the latest v10.1.219 installed? If so, please provide me with the following logs created by the attached tool. Extract it from the archive and run it from the command-line console started with administrator rights as follows: EpfwWfpRegV10.1.2.exe /unreg > unreg.txt EpfwWfpRegV10.1.2.exe /reg > reg.txt EpfwWfpRegV10.1.2.rar Link to comment Share on other sites More sharing options...
FicmanS 0 Posted August 16, 2017 Author Share Posted August 16, 2017 Yes... Current version is installed v10.1.219 Files as requested... reg.txt unreg.txt Link to comment Share on other sites More sharing options...
FicmanS 0 Posted August 16, 2017 Author Share Posted August 16, 2017 Any thoughts? Link to comment Share on other sites More sharing options...
FicmanS 0 Posted August 19, 2017 Author Share Posted August 19, 2017 No help on this one? Link to comment Share on other sites More sharing options...
Grazianiale 0 Posted August 29, 2017 Share Posted August 29, 2017 Hi, I have the same issue here... (installed in win 7 pro 32 bits) Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted August 29, 2017 Administrators Share Posted August 29, 2017 Please carry on as follows: 1, Download EpfwWfpRegV10.1.3.exe. 2, Run "EpfwWfpRegV10.1.3.exe /unreg" as an administrator and reboot the computer. Should the problem persist and you have ESET Internet Security or ESET Smart Security installed: - enable advanced firewall logging in the advanced setup -> tools -> diagnostics - reboot the computer - disable logging - collect logs with ELC If the generated zip archive is too large to attach here, upload it to a safe location and pm me a download link. Link to comment Share on other sites More sharing options...
Grazianiale 0 Posted August 29, 2017 Share Posted August 29, 2017 (edited) Hi Marcos... I have Nod32 Antivirus (Home), I run EpfwWfpRegV10.1.3.exe but the problem persist, I have a license for 4Pcs, but only one has this issue... Edited August 29, 2017 by Grazianiale Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted August 29, 2017 Administrators Share Posted August 29, 2017 Would it be possible to temporarily install the 30-day trial version of EIS on this machine at least to generate the advanced firewall log? With EAV, enabling etw logging would require disabling self-defence and importing specific reg files to enable/disable logging. Link to comment Share on other sites More sharing options...
Keltic_Kiwi 0 Posted September 9, 2017 Share Posted September 9, 2017 I am getting this error but when I check the update it says up to date although going by the eset page it is well out of date. even tried a clean install of NOD32 and the same issue Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted September 9, 2017 Administrators Share Posted September 9, 2017 If you've upgraded from v9, I'd suggest uninstalling EAV, removing "HKEY_LOCAL_MACHINE\SOFTWARE\ESET\ESET Security" from the registry and then installing it from scratch. Alternatively you can run the ESET Uninstall tool in safe mode as per the instructions at http://support.eset.sk/kb2289. Link to comment Share on other sites More sharing options...
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