bvj 1 Posted May 11, 2017 Share Posted May 11, 2017 Just want to pass along the following: This last week, Windows Updates on 2 Windows 10 Pro workstations caused the removal of ESET services; primarily ekrn and the remote agent. Windows Defender was also automatically enabled despite it being disabled since installing ESET EP more than a year ago. To correct the situation, it was easiest to reinstall ESET. No one else was involved in the Windows Updates, and I was prompted at any point to enable Windows Defender. The issue has not yet occurred in Win 7. Link to comment Share on other sites More sharing options...
Michelle911 0 Posted May 11, 2017 Share Posted May 11, 2017 I ran a repair install of eset on each of my desktops after the last update as I found things were just not working correctly. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 11, 2017 Administrators Share Posted May 11, 2017 What version of Endpoint did you have at the time Windows updates were installed? Link to comment Share on other sites More sharing options...
bvj 1 Posted May 12, 2017 Author Share Posted May 12, 2017 18 hours ago, Marcos said: What version of Endpoint did you have at the time Windows updates were installed? Possibly 6.2.2021.0 or 6.4.2014.0 not sure, but the systems now have 6.5.2094.0. Using ERA, The Remote Agent service was also removed; however, the binaries remained on the file system. Also had to reinstall the Cisco VPN on both boxes as that service was also removed, but VPN binaries still on the system. BTW, the program shortcuts were also removed for both ESET and VPN. I know ESET EP was running properly on workstations prior the OS update and automatic activation of Defender. It's as if the OS update detected these services and removed them because they seemed suspicious. Program shortcuts also removed. Binaries left in place. Link to comment Share on other sites More sharing options...
itman 1,659 Posted May 12, 2017 Share Posted May 12, 2017 (edited) Curious as to what ver. Win 10 Pro was installed; 1607 or 1703? Edited May 12, 2017 by itman Link to comment Share on other sites More sharing options...
bvj 1 Posted May 12, 2017 Author Share Posted May 12, 2017 10 minutes ago, itman said: Curious as to what ver. Win 10 Pro was installed; 1607 or 1703? The Win 10 installations were performed years ago, but the version now displayed is 1703. Link to comment Share on other sites More sharing options...
itman 1,659 Posted May 12, 2017 Share Posted May 12, 2017 Windows 10 Creators Update introduced Windows Defender ATP on Pro+ versions. Suspect that might be somehow "in play" here. Link to comment Share on other sites More sharing options...
bvj 1 Posted May 12, 2017 Author Share Posted May 12, 2017 4 minutes ago, itman said: Windows 10 Creators Update introduced Windows Defender ATP on Pro+ versions. Suspect that might be somehow "in play" here. Okay. Thanks. Link to comment Share on other sites More sharing options...
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