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Web Control Policy missing


Shafiq
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Hi ESET Team,

I’m facing issue with webcontrol policy on ESET web console. I had policy for both URL group and category group. Now this policy are missing but it is visible on client computer. I have attached screenshot for same.

Product: ERA version 6.4

               ESET endpoint security 6.4

ESET webcontrol issue.zip

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  • ESET Staff

You are affected by the same issue as discussed in https://forum.eset.com/topic/11279-request-configuration/ where you can verify affected module version.

Problem is in "Configuration module" which is not able to show mentioned lists. This issue will be resolved once new (fixed) version of module is available and modules are properly updated in your ERA environment.

NOTE: please do not edit & save affected configuration policies - lists will be lost and not even updated module will be able to restore them.

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  • 3 weeks later...

Hi There,

when can i expect update, as it is becoming very difficult to manage policy. Im still having affected module version 1461.10.

Thanks.

 

 

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  • ESET Staff

New module version 1461.18 should be available for a few days. Could you check whether you have received this update and whether it helped?

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