[How to EIS 11.2.49.0 ?]

@TomFace I will follow you...  set to "Informative" now. I hope it works,

 The first day of this month  I've gotten a notification about module updates, but since then no more ? ?

 

[How do I get here EIS Security Report?]

Hello,

I don't remember if I click somewhere or how I've gotten this Security Report, first time I see it

Came

[EIS 11.2.49: Empty system log entry and empty right corner popup]

1 hour ago, 100 said:

On 01. August 2018 I had an empty Eset popup in the right corner above the taskbar. It had a blue bar in the upper third and a blue button on the left and a white button on the right. But in the entire popup was absolutely no text, not even on the buttons. So I don't know, what was the reason. I did not click on any button and the popup was closed after a while. There is also an empty log entry in the Eset event log (for modul "system kernel", but the event field is empty) and it is between the hourly update cycle.Therefore an update can not be the reason. It is the absolutley first time, that I had this with Eset.

Are you talking about this Eset popup?

It seems it is fixed, please read here

https://forum.eset.com/topic/16257-eset-internet-security-weird-nofitication/

Came

[How can I complain about the lack of knowledge of ESET Mexico support?]

8 hours ago, Gonzalo Alvarez said:

Hi @camelia

Can you be kind to describe your problem?

Thanks!

Hello @Gonzalo Alvarez can I send you a private message?

Camelia

[Small bug or new functionality?]

8 hours ago, itman said:

Thank you @itman just to confirm The option "Use sound signal" in order to "work" the setting is with the blue check mark or with the X?

Camelia

[How to EIS 11.2.49.0 ?]

8 hours ago, itman said:

Are you 100% positive you'e not seeing the update alert appear? By default, this type of alert appears and disappears very quickly.

Until now I am 100% positive, maybe because I was in another settings menu.. ?

7 hours ago, TomFace said:

I would check duration, transparency and ALL settings in the desk top notifications via advance setup>user interface>alerts and notifications.

https://help.eset.com/essp/11.1/en-US/idh_config_alert.html?zoom_highlightsub=alerts+and+notifications

In addition, the updates should be listed in the logs tools>more tools>log files>events.

Ok here is my settings the article shows, where is the error?

 

Thanks

Came

[How can I complain about the lack of knowledge of ESET Mexico support?]

2 minutes ago, Marcos said:

I'm sorry to hear that. I would recommend contacting customer care via phone as per https://www.eset.com/mx/soporte/contacto/ and make sure they actually received your ticket if you haven't received a response within 48 hours (work days) after creating the ticket.

Thanks @Marcos I will follow your suggestion, to be honest I was really upset about the support by phone

Came

[How can I complain about the lack of knowledge of ESET Mexico support?]

I think the title of my question is self explanatory

Came

[How to EIS 11.2.49.0 ?]

10 minutes ago, itman said:

As far as Win Update notifications in Eset 11.2.49, I also have not been receiving any. I have that setting currently set to "recommended" and did not receive any notification in Eset about the last Win 10 1803 cumulative update which was a recommended one.

On the other hand, Win 10 1803 Win Update feature didn't auto download this latest update or notify of its existence either. So the problem might be in Win 10 1803 itself and possibly other OS versions. Or, with the Microsoft Win Update servers for that matter. It goes without saying that Microsoft has totally screwed up the entire Win Updating processing.

Or maybe it is a EIS bug...

What about EIS virus definition update maybe is another bug? ?

[Small bug or new functionality?]

Oh! I would love to have this feature, like avast, where is that option?

Came

 

[How to EIS 11.2.49.0 ?]

Hello,

This is the @itman settings, about getting notifications about successful updates, because I still not see them in the lower corner of my  screen

On 6/6/2018 at 5:52 PM, itman said:

 Make sure "Disable notification about successful update" is unchecked as shown in the below screenshot: 

This is my setting: NOW... Find the differences ?

Since EIS never notified me about KB4345421, I have changed from critical updates to important updates... Are this settings OK for the next patch Tuesday?

I am so upset and disappointment about this issue that I had to call ESET Mexico support, BUT they are clueless about their own products!! ??

Please help I have had this issue for weeks, and it is driving me crazy

Thank you

Came

[serial for eset]

can I have one lifetime? ???

sorry I can not resist to post it

Lol

Came

[How to EIS 11.2.49.0 ?]

On 7/24/2018 at 2:42 AM, Marcos said:

As for notifications about missing updates, my Windows 10 is currently fully up to date so I can't test it right now. However, I don't think that any changes have been made in this regard that could stop the notifications from working.

Re. notifications about module updates, if you installed v11.2.49 from scratch you need to enable them in the advanced update setup. They are disabled by default.

@Marcos I didn't install v11.2.49 from scratch, update over the top from the past version, this is my current configuration

The notifications about modules updates enable or disable??? Because in this post shows me they way this option should be and the setting are the same as mine

 https://forum.eset.com/topic/15706-no-more-notifications-about-updates/?tab=comments#comment-77633

 

On 7/24/2018 at 3:19 AM, anton83 said:

Windows notifications are working for me with this version.

Can someone please post an screenshot about how is your configuration about windows notifications?

Thanks

Camel

[How to EIS 11.2.49.0 ?]

Hello,

EIS latest version is not notifying me when there is a new windows update, How can I enable this feature?

No EIS database virus notification again, where is now? 

Thanks

Came

 

[Corrupt macOS OR ESET Cyber Security Installation?]

Hello,

I am having this error ever time I install ESET Cyber Security after a clean macOS install

I am starting to think I created my bootable macOS High Sierra  10.3.6 (17G65) USB Install drive incorrectly ?

Thanks

Camelia

[Can I delete installers rules?]

6 minutes ago, Marcos said:

Blocking rules are never created automatically. I assume you are using interactive firewall mode and when you were asked to allow or deny/block the communication, you chose deny and also checked the option to create a rule.

If you delete such rule, it won't do any harm. Only if the application was installed and the same communication was attempted, you'd be asked to select the action again.

You could simply not choose to create a rule when running an installer if you know that you won't run it again any time soon.

Thanks @Marcos and yup I am using interactive firewall mode

[Can I delete installers rules?]

Hello,

Sometimes when  I install an app or software a rule like this is created

C:\Users\MYNAME\Desktop\Apps\Programs\CCSlim 5.43.6522\ccsetup543_slim.exe

Can I delete them safely?

Because I have a bunch of these rules

Thanks

Came

[My rule is not working?]

On 6/21/2018 at 7:12 AM, Marcos said:

That doesn't mean that any inbound or outbound communication of the process wouldn't be blocked by the firewall. As long as the service is running, it will be in the listening state regardless of whether the firewall blocks the communication or not.

Thanks @Marcos, So only I have to find out how to stop the service right?

 

Came

[My rule is not working?]

Hello,

I am checking my connections with TCPView by Microsoft Sysinternals

If a process is listening then the app is phoning home right?

Then why C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe continues phoning home if I blocked by firewall?

Thanks

Came

[Command kevent::ctl failed]

1 hour ago, Marcos said:

Are you able to reproduce the error? If so, how often does it occur?

No, sorry I am not able to reproduce the error, I was checking my scan logs files when I saw it for first time

[Command kevent::ctl failed]

Hello,

Why does this event failed?

6/17/18, 11:37:29 PM    ESET Daemon    Command kevent::ctl failed. No such file or directory    root

Thanks

Came

[No more notifications about updates?]

Hello,

It seems the GUI changed a little bit in the latest EIS version

Again, I don't see the notifications about successfully updates and others

Where is this option now?

Thanks

Came

[EIS 11.1.54.0 Changelog]

its here:

https://www.eset.com/int/home/internet-security/download/

Click on Advanced Download

Came

[Update to EIS v11.1.51.0 but I don't understand this rule]

Hello

A few moments after install EIS v11.1.51.0 this rule pop-up, I don't understand the relationship  between  MBAM and Akamai Technologies

https://en.wikipedia.org/wiki/Akamai_Technologies

Allow or Deny?

Thanks

Came

 

 

[Windows Updates not installing using ESET]

On 4/17/2018 at 12:02 PM, Daedalus said:

@camelia https://support.eset.com/kb2289/

Thanks

Came