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Everything posted by itman

  1. You can use/add Firefox extensions in B&PP mode if you enable "Secure all browsers" setting per the below screen shot. As noted, this will allow use of popular extensions. Whether this https://addons.mozilla.org/en-US/firefox/addon/history-cleaner/ is in this category, I have no idea. You would have to experiment with adding it. Note: enabling "Secure all browsers" setting will result in Firefox always opening in Eset secure browser mode. Be aware of that and it could cause other issues when using Firefox for normal browsing activities.
  2. Use can use tracert command to diagnose connection issues: https://www.lifewire.com/tracert-command-2618101
  3. Yes, that was also my assumption. As far as use of my.eset.com, it is only applicable if the license was purchased directly from Eset. Otherwise, you have to create an account at my.eset.com and manually add your license to it.
  4. Ethminer is indeed a legit coin miner. However, there are malicious versions of it but it appears this is not the case here. One possibility is you unwittingly installed it as part as other software you installed. Legit ethminer runs via command line interface. In other words, there is a batch script; i.e. xxxx.bat, starting it; most likely at boot time and possibly as a scheduled task. Another possibility is its running from this registry key; C:\Users\xxxxx\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup at system startup time. Some refs. below: https://github.co
  5. You should have a VGA port on the laptop that allows you to connect an external monitor. However, this will only work if the graphics chip on the laptop motherboard is not damaged which very well may be the issue. Disconnect the monitor from your tower and connect it to the VGA port on the laptop. Power up the laptop and enter BIOS settings and set graphics to use external VGA monitor. Note that I don't know if the BIOS change is actually needed. Some laptops sense an external monitor is connected and auto switch to it. Also and obviously, this will allow you to download your files f
  6. Disabling Eset real-time protection would have no effect in regards to this issue. In Eset GUI Internet protection section, disable E-mail client protection and see if you can now receive e-mails in Thunderbird.
  7. There is also another alternative to "block-at-first-sight" that I have mentioned previously in the forum. This is a usable whitelisting capability via Eset HIPS. The current problem with the HIPS existing learning mode is that it records every activity a process performs. This in effect makes the existing HIPS rule set unusable due to both the sheer number of rules created plus the fact there is no present way to sort/order rules. My previous and current suggestion is Eset provide a HIPS option that only creates allow rules for processes run while in learning mode. This could be fur
  8. I scanned the file at VirusTotal and it was immediately detected as a trusted Microsoft file; i.e. by hash value. The file on my device hasn't been updated since 12/2019. As such, its purpose is not for white or blacklisting. As the Malwarebytes forum reference notes, there is zip info on the web on what this file is used for. My best guess is this has something to do with a Live domain tracking project Microsoft experimented with a while back and has since abandoned. They just left the existing file in place; probably forgot about its existence.
  9. As far as I am concerned, "the bug" lies in the secure all browsers option. It appears the intent was to correct the issue where one assigned for example, Firefox as their Win 10 default browser. However they use for example, Chrome as their everyday browser. With Chrome in use, they entered a B&PP protected bank site URL. Eset in previous versions would open the Win assigned default browser; i.e. Firefox, in B&PP protected mode versus a protected mode Chrome window. Currently if the secure all browsers option is enabled and an Eset supported browser is used, the browser is a
  10. I just tested with the secure all browsers option enabled using Firefox since I don't use Chrome or have it installed. Aside from a very slight delay in home page rendering at browser startup time, there were no further browser slow down issues. Also, there was no separate opening of another B&PP secure browser window when accessing my bank's web site. Of note is Eset B&PP creates a separate Firefox profile for B&PP use when secure all browsers option is disabled. I suspect the issue here is with Chrome which has been most problematic historically with Eset use.
  11. This is also a duplicate posting. You initially posted here: https://forum.eset.com/topic/26859-i-can-not-remote-desktop-my-client/
  12. Yes, for $100; https://www.bestbuy.com/site/data-backup-or-transfer-in-store/9244711.p?skuId=9244711
  13. This type of inquiry is out of scope for this forum. That said if the broken PC won't power up, you're out of luck unless you backed up your personal files previously. Another possibility is removing the hard drive from the laptop and use a SATA to USB converter: https://www.newegg.com/vantec-cb-isa225-u3-usb-to-ide-sata/p/N82E16812232064?Description=sata to usb cable&cm_re=sata_to usb cable-_-12-232-064-_-Product. You can then attach the drive via USB connection to another PC and copy your files to that PC.
  14. Since the OP resides in Canada, renewal would be done via Eset N.A. eStore web site. Below is a screen shot for product purchase/renewal. I believe prepaid debit card use would be an issue on this site since a cardholder name is required which is N/A on prepaid cards. Also the web page doesn't specifically mention debit card use.
  15. There are two types of Visa/Mastercard debit cards. One is issued by your bank and is tied to your checking account. The other type are prepaid cards. I have on occasion had issues with online purchases using the prepaid card. It appears the issue is linked to the authorization/validation methods used by the card issuer. On a security note, it is not advisable to use debit cards tied to your bank accounts for online purchases. Additionally, some banks do not offer full fraud protection for their debit cards as done for their issued credit cards. Also note that charge back protection
  16. The current problem is Eset just updated its password manager in its latest versions. All existing guides including for example Eset knowledge base videos on its use have not been updated to reflect changes in this new password manager version.
  17. Eset has two startup scans. One occurs at user logon time. The other occurs after a module update. Neither is supposed to run if the device is being operated in battery mode. So if this applies to your laptop devices, the scans are not functioning properly. I would strongly advise not fooling around with the scan that runs at user logon time. It is an integral Eset security mechanism. Of note is if the device has been idle for some time, it is highly likely that the after module update scan will run almost immediately after the scan at user logon time. This is because a module update
  18. Do you actually mean resume from hibernation and not sleep mode? I have no issues with any network base activity in regards to Eset when resuming from sleep mode. Also Win hibernation mode is used primarily on notebooks and laptops. If the issue is indeed related to resume from Win hibernation mode, I would open a support ticket with Eset so that the issue could be thoroughly checked out.
  19. Here's a four year old posting on whether akamaiedge should be blocked: https://community.spiceworks.com/topic/1942000-is-it-ok-to-block-akamaiedge-net . The consensus answer is no.
  20. This was discussed previously in this thread: https://forum.eset.com/topic/26794-years-of-eset-internet-security-will-i-have-to-move-on-help-appreciated/?do=findComment&comment=126838 . Are you reading what we are posting? Again, the Eset notification you posted has absolutely nothing to do with you having to update Win 10 to its current Feature Upgrade version. The notification is being generated because you are currently running a version of Eset prior to release 13.2. What this means is your current version of Eset must be updated to the latest version ASAP.
  21. Yes. You can create encrypted folders on an USB drive. Locally, you can create an encrypted virtual drive. Ref.: https://help.eset.com/essp/14/en-US/idh_page_utilities.html?enc_getting_started.html
  22. FYI: https://www.shift8web.ca/2018/01/craft-xss-payload-create-admin-user-in-wordpress-user/
  23. Also Firefox via Google Safe Browsing feature will block access to the web site before Eset has a chance to:
  24. Did you purchase this Eset license from Eset eStore or an authorized Eset partner/retailer in France?
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