itman

No. It appears Kaspersky, Avast/AVG, and possibility McAfee don't have the requirement.

Firefox problem solved! I reset Firefox. I rebooted system. Note this to date has been necessary to receive the EBP&S add-on add notification. Started Firefox and received EBP&S add-on add notification. Added it. Verified EBP&S add-on functional; Enabled Secure Search and verified it works properly; at this point only verified green checks show on search results. As with Edge search results, green check marks populate after search results shown. Proceeded with setting up my prior Firefox profile custom configuration including adding of uBlock Origin add-in. Re-verified EBP&S add-on still functional. At this point, I have my fingers crossed that EBP&S add-on remains functional. @constexpr let me know when this pre-release version will be placed on production server.

Below is a snipet of the source code behind this EBP&S display. What I am seeing is its options are only being activated for the new Eset Ultimate ver.. <div id="features-section-ultimate"> <div class="grid-item item-hover" id="secure-search-tile"> <div class="fr-heading"> <div class="fr-heading-row"> <div class="fl-icon"> <svg class="secure-search-icon"> <use href="./assets/icons.svg#secure-search-icon" /> </svg> </div> <div class="fr-btn secure-search-btn"> <button class="setup-btn">__MSG_setup_btn__</button> </div> </div> <div class="fr-heading-text"> <div>__MSG_secure_search_header__</div> </div> <div class="fr-text">__MSG_summary_search_stats_text__</div> </div> </div> <div class="grid-item item-hover" id="browser-cleanup-tile"> <div class="fr-heading"> <div class="fr-heading-row"> <div class="fl-icon"> <svg class="browser-cleanup-icon"> <use href="./assets/icons.svg#browser-cleanup-icon" /> </svg> </div> </div> <div class="fr-heading-text"> <div>__MSG_browsing_cleanup_header__</div> </div> <div class="fr-text">__MSG_summary_privacy_stats_text__</div> </div> </div> <div class="grid-item item-hover" id="metadata-cleanup-tile"> <div class="fr-heading"> <div class="fr-heading-row"> <div class="fl-icon"> <svg class="metadata-cleanup-icon"> <use href="./assets/icons.svg#metadata-cleanup-icon" /> </svg> </div> <div class="fr-btn" id="metadata-btn"> <button class="setup-btn">__MSG_setup_btn__</button> </div> <div class="fr-icon" id="metadata-icon"><img src="./assets/status_icon.svg" alt=__MSG_metadata_warning_status_icon_alt__> </div> </div> <div class="fr-heading-text"> <div>__MSG_metadata_cleaner_header__</div> </div> <div class="fr-text">__MSG_summary_metadata_stats_text__</div> </div> </div>

Search results rendering is instantaneous. I was referring to when Eset's green check marks appear.

Maybe this is related to the Firefox issue; Refer to above Process Explorer screenshot for Firefox as to what is loaded extension-wise.

All that is displayed is what I posted previously: https://forum.eset.com/topic/38669-ver-1703-secure-search-issue/?do=findComment&comment=175187 . I am running Win 10 Pro x(64) 22H2. Also, Firefox 119.0.1. This should be displayed on your browser search; e.g. Google, results.

Here's the results. First, fix your pre-release servers download speed. It took forever to download the update on my 1 GB network connection. As far as the notification issue to add EBP&C add-on on both Firefox and Edge, it appears on both. So it appears that issue is fixed. Edge EBP&C add-on appears to work as designed. Settings are accessible and configurable. Only issues I found were; 1. The add-on needs to be configured in Edge to always show on its toolbar. 2. A lag in rendering of search results reputation; i.e. green checkmark. Search results display and then later the green checkmarks. 3. Use of cmd.exe to process Eset EBP&C add-on will require modification of Eset HIPS rules if one if monitoring cmd.exe child process startup. Firefox Unfortunately, nothing has changed in regards to prior issue. The EBP&C add-on settings do not show and cannot be configured. Also, the add-on is not functional in that for search results, Eset reputation status; i.e. green check mark, does not display. Notice the lack of cmd.exe use to load EBP&C add-on? Also conhost.exe running as child process to EBP&C add-on versus the reverse?

Some progress. After system startup this morning and opening FireFox, I did receive the Eset popup notification to add the EBP&C add-on which I did. Problem is I still can't access any Eset configuration settings for the add-on. As such, the add-on is not functional. I will switch to pre-release update per @constexpr request and report back my findings.

To rule out this is a ver. 17 upgrade issue, I uninstalled ver. 17 and reinstalled from scratch. Still a no-go. No auto creation of EBP&C add-on when Firefox starts. No notification, nada, zip about it.

I will also add that Firefox has for some time blocked extension sideloading; Is this not what Eset ver. 17 is attempting to do with the EBP&C add-on?

Log with Firefox open; essp_logs.zip

Yes, the add-on was manually installed from Firefox add-on store; I don't know what you mean by "product notification?" I don't recall receiving any notification at ver. 17 installation time. I vaguely recall seeing something listed under download down arrow toolbar symbol in Firefox the first time opened after ver. 17 install. It appeared related to EBP&C but accessing it didn't install the add-on. An additional test I performed was to attempt to install this add-on w/o EBP&C enabled. Firefox installed it and then it was immediately uninstalled. This indicates there is communication between Eset and Firefox. Bottom line is the EBP&C functionality claimed by Eset is missing from this Firefox add-on. Again, I believe the functionality is created when EBP&C auto adds its add-on when Firefox opens which clearly does not occur. I don't use Chrome, so can't test there. As far as Edge processing goes upon opening of Edge, no EBP&C add-on added to it. Searching for EBP&C add-on in Edge add-on store yields zip. It doesn't exist there.

Pretty sure I know what the issue is. Eset is not auto installing BP&S extension in Firefox when enabled . That is what my testing reveals. Strangely if I disable BP&S, it will auto uninstall BP&S extension from Firefox. This also syncs with what happened when I installed ver. 17. The BP&S extension was not auto installed in Firefox and I had to manually install it from Firefox extension store. The problem is when installed this way, none of the configuration options are available. I did everything to get the extension to auto install including a system reboot to no avail.

You can download from link provided on forum home web page;

Those settings don't exist for the Eset Firefox add-on. When I mouse click on the BP&S icon on the toolbar, all I see is what is shown in the below screen shot. Likewise, the settings don't exist under Manage extension settings.

I installed the Eset add-on in Firefox. However, I see no green check mark on Google search results. Does Google Safe Search need to be disabled for Eset's to work? Also, I see uBlock Origin add-on blocking a large number of search results. Don't recall seeing that previously.

Nothing available yet for my ESSP installation via internal product update. Also, the early release version @Marcos just posted in the forum is 17.0.13. Your release version shows 17.0.10.

Another possible conflict source with Eset B&PP keylogger protection. Someone posted recently a screenshot of Lenovo software performing outbound Internet activity and Eset issues with blocking that activity: https://forum.eset.com/topic/37371-interactive-firewall-cannot-block-lenovo-vantage/?do=findComment&comment=175158 . What caught my attention on the screenshot was something called Lenovo keyboard utility. Checking that out further yields this: https://support.lenovo.com/us/en/downloads/ds500481-lenovo-utility-for-windows-10-64-bit-notebook . If like software from Lenevo is installed on your device, it could be conflicting with B&PP anti-keylogger protection. You can temporarily uninstall that software and see if that resolves your issue with B&PP keylogger protection.

I enabled Secure all browsers option and could not duplicate the issue in Firefox. Also if this issue was widespread, there would be many forum postings about it. It is possible that you have a keylogger installed on your device. I would post Eset logs as previously requested so an Eset moderator can review them.

Let's revisit this. If this activity only occurs on this web site, there is the possibility Lenovo is using a web-site based keylogger; https://www.crowdstrike.com/cybersecurity-101/attack-types/keylogger/ It is logical to assume that if keystroke interception was occurring, it would interfere with B&PP key scrambling activities. Namely, the re-translation of scrambled key characters to their original form.

Another solution here is if this issue is not add-on related is to disable the Secure all browsers option in B&PP settings. When you wish to conduct a web based financial transaction, open B&PP secured browser via Eset desktop icon option.

Also, after the AdBlocker Ultimate uninstall/reinstall test, do the same for Privacy Badger. My take is the conflict has to be related to one of these add-ons. I use Ublock Origin with Firefox and it is the only add-on I have installed. I have zero issues with B&PP anti-keylogger protection.

I suggest you temporarily uninstall AdBlocker Ultimate and see if the scrambled keyboard character issue when using Eset keylogger protection disappers. Also, using two adblockers could have adverse impacts on browser performance.

The solution here is to modify or replace existing ESSP Secure Data with Endpoint Encryption feature: https://support.eset.com/en/kb7432-using-virtual-disks which supports virtual drives created on another system. It also includes the ability to backup/restore the keystore file.

Refer to the below screen shot. For any posting made by Marcos in the forum, hover your mouse pointer over his name. Then select the Message tab.