foneil
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Posts posted by foneil
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Ok, that is our Online Help, in the Knowledgebase we do have this article:
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12 hours ago, Markwd said:
As advised in your KB, we have disabled the gui (set to Terminal) on all of our Terminal Servers.
which KB specifically, we may want to update with the info from this thread
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3 hours ago, EURO-LOG said:
Ok thank you. But - as stated above - EFSW 7.3 32-bit version seems to be not available for download?
Afaik, we only offer the 64-bit installer starting with EFSW 7.3 from the download page (I only checked /us page). 32-bit only available for 7.2.
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We have a KB for enabling (https://support.eset.com/en/kb8175), but I admit that I don't think that will help here because it should display in your second screenshot when creating new policy, maybe double check the license? Can you open support ticket https://support.eset.com/en/kb3742 and also let us know what the issue is when resolved in case others have same issue (and I will update the KB with that info).
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1 hour ago, foneil said:
APK is also available now, https://support.eset.com/en/kb6563
On another note, if you use EMS via the APK, let me know, I am interested to know who still does and why.
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APK is also available now, https://support.eset.com/en/kb6563
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version 7.1.11 for Google Play is out and resolves the scanning issue.
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Hotfix was released for this issue, see https://support.eset.com/en/news8170
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If anyone has suggested edits/updates to our KB for this issue, please send to me:
https://support.eset.com/en/kb7855-does-eset-protect-me-from-hafnium
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KB was published this morning to address this issue.
[KB8162] Review all the scheduled tasks in ESET PROTECT
https://support.eset.com/en/kb8162
Primary issue:
- After you upgrade to ESET PROTECT 9.0 from an earlier version or after an automatic upgrade of ESET PROTECT Cloud to version 3.0, all Tasks with Trigger type Scheduled or CRON and with option Invoke ASAP If Event Missed checked get executed one time immediately after the upgrade
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https://support.eset.com/en/kb7911
All relevant info is in this KB
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This ESET KB article has the details about this https://support.eset.com/en/KB7911, and we'll be updating this article soon with further info/instructions for the different user scenarios eligible (or not) to switch to the replacement product.
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The KB team is looking at this as related to updating the kb7324 and we have three SMEs replicating this to confirm.
Thank you for posting.
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We also have the Knowledgebase article "What's new in ESET Endpoint Antivirus for Linux (8.x)", and under the Release Notes section we have the new feature changelog items listed, and there's a screenshot of the new GUI:
https://support.eset.com/en/kb7874
Other GUI images (we only included the one) are attached also.
Furthermore, if you see a KB or Online Help article that is missing information, media, etc. or you something wrong or something you would like to see expanded or clarified, you can request it by clicking the "Was this information helpful" link and submitting feedback -- believe it or not, we (I) read those user comments and make content updates from them.
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Alert for this issue was published as well:
"Secure Browser is Non-functional" notification
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changelogs in News articles:
ESET Endpoint Security and ESET Endpoint Antivirus version 8.0.2028.0 have been released[ESMC rebranded, links to changelogs for both] ESET PROTECT 8.0 and ESET PROTECT Cloud have been released
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What license error are you receiving, and which product version specifically (have you upgraded to latest 13.1)?
There is new functionality for detecting a leaked license and this won't allow it to activate: https://support.eset.com/en/kb7463
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On 2/4/2020 at 3:45 PM, itman said:
Actually, the html errors are not what I am referring to. A few of the noted "Application" processes are missing the leading character on the .exe prefix; e.g.
- C:\Windows\System32\tvdm.exe - should be C:\Windows\System32\ntvdm.exe
- C:\Windows\System32\egsvr32.exe - should be C:\Windows\System32\regsvr32.exe
- C:\Windows\SysWOW64\egsvr32.exe - should be C:\Windows\SysWOW64\regsvr32.exe
- C:\Windows\System32\undll32.exe - should be C:\Windows\System32\rundll32.exe
- C:\Windows\SysWOW64\undll32.exe - should be C:\Windows\SysWOW64\rundll32.exe
Check the entire article for references to the above.
Thanks again, that KB has been fixed.
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On 2/3/2020 at 12:15 AM, heh said:
Hi guys,
https://support.eset.com/en/kb3479-upgrade-eset-secure-authentication-esa-to-the-latest-version
Upgrade ESA version 2.5 to the latest version - is it still valid for 2.8.23.0 -> 3.0.20.0 or will be something completely different
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It's our understanding that the process is the same and that the instructions in kb3479 are still accurate for the ESA v3 upgrade -- only change is that Figure 1-1 (step 2) will be updated to show a new functionality to Skip having to enter the console username/password.
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8 hours ago, itman said:
Finally if one insists on enabling macros in Office apps, I would strongly recommend that the following HIPS rule be created on all endpoint devices. This rule will block all script executables from being spawned from an Office app.
Refer the the rule details given in this Eset KB article section. Note I duplicated the entire article section because there are "typo's" in the article:
Thanks itman, there are some html errors in kb6119 that we'll fix.
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Have you tried setting a profile and zone (before receiving the pop-up)?
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The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today!
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Check out the infographic for our lifetime YouTube statistics for the channel.
The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions.
We make every effort to respond to support-related comments and yes, we do take video suggestions!
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Products for Mac OS Sonoma
in ESET Cyber Security (for Mac)
Posted
ESET LiveGuard Advanced FAQ regarding compatible licenses and products:
https://support.eset.com/en/kb6569-eset-liveguard-advanced-faq#oper_7
Full list here: https://help.eset.com/elga/en-US/req_and_supported.html