vanroy

Peter Please sign me up ERA 6.5 beta hack Best.

Hey any idea for Failed to authorize update with ECP.4100 ESET file security is active and later the agent installation is automatically disabled? Best

this error also is for wrong date in ESXI host.

Hi team, Problem with ESET Mail Security 6.3 on Exchange Server 2010 all the outgoing and inbound emails are getting blocked. Resolve this issue only : Disabling the ESET Filtering Agent and ESET Filtering AV Agent Anyone else experiencing anything similar? Best.

Hi Friends, Problems error create a package for a remote install ERA 5.3.33 . Any ideas, Attach Files log era.log

Hi team, Problems UCS characters wider than 16-bits are not supported any idea?

wtf. ERA SERVER AGENT 2016-02-26 19:28:43 Error: CReplicationModule [Thread 1378]: CReplicationManager: Replication (network) connection to 'host: "127.0.0.1" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it or 2016-02-26 21:04:22 Error: CReplicationModule [Thread eec]: CReplicationManager: Replication (network) connection to 'host: "localhost" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it

thanks MartinK Problem in the other Enterprise. TRACE.LOG AGENT Client. CReplicationManager: Replication (network) connection to 'host: "192.168.55.12" port: 2222' failed with: (0x274c), Se produjo un error durante el intento de conexión ya que la parte conectada no respondió adecuadamente tras un periodo de tiempo, o bien se produjo un error en la conexión establecida ya que el host conectado no ha podido responder what is this ? TRACE.LOG AGENT SERVER. 2016-02-22 16:41:08 Error: CReplicationModule [Thread 6ec]: CReplicationManager: Replication (network) connection to 'host: "192.168.55.12" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it. TRACE.LOG Server. 2016-02-26 13:38:49 Error: NetworkModule [Thread 100]: ProtocolLayer: unsupported protocol version, ResolvedIpAddress:192.168.55.23, ResolvedHostname:192.168.55.23, ResolvedPort:37594 2016-02-26 13:38:54 Error: NetworkModule [Thread 100]: ProtocolLayer: unsupported protocol version, ResolvedIpAddress:192.168.55.30, ResolvedHostname:192.168.55.30, ResolvedPort:55156 2016-02-26 13:38:58 Error: NetworkModule [Thread 118c]: ProtocolLayer: unsupported protocol version, ResolvedIpAddress:192.168.55.40, ResolvedHostname:192.168.55.40, ResolvedPort:1294

Is SERVER running? yes Can you log into Webconsole? yes Does restarting SERVER service makes any difference? nop Are you using firewall that could possibly cause this? firewall is down. Server trace.log errors 2016-02-23 20:44:09 Error: Service [Thread 17f4]: Kernel shut down forcefully 2016-02-23 20:44:29 Error: CReplicationModule [Thread 33a8]: CStepProcessor: Failed to process message because processor is not running 2016-02-23 20:44:29 Error: CReplicationModule [Thread 33a8]: CStepProcessor: Failed to process message because processor is not running 2016-02-23 21:42:41 Error: CDatabaseModule [Thread 399c]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver] Login failed for user 'era_user'. (18456)2016-02-23 21:42:42 Error: CReplicationModule [Thread 399c]: CStepProcessor: Replication master validation process failed with: [Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456)2016-02-23 21:42:42 Error: CDatabaseModule [Thread 3b38]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456)2016-02-23 21:42:42 Error: CDataMinersModule [Thread 3bc0]: CDefaultWriteLogHandler: Failed to write log of type AUDIT_EVENT with error: [Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456)2016-02-23 21:42:43 Error: CDatabaseModule [Thread 39ac]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456)2016-02-23 21:42:43 Error: CReplicationModule [Thread 39ac]: CStepProcessor: Replication master validation process failed with: [Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456)2016-02-23 21:42:47 Error: SchedulerModule [Thread 2b50]: Scheduler is not ticking. Shutdown in progress.2016-02-23 21:42:47 Error: SchedulerModule [Thread 2b50]: Scheduler is not ticking. Shutdown in progress.2016-02-23 21:42:48 Error: SchedulerModule [Thread 2b50]: Scheduler is not ticking. Shutdown in progress.2016-02-23 21:42:48 Error: CDatabaseModule [Thread 3eb0]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456)2016-02-23 21:42:48 Error: Kernel [Thread 3eb0]: Restarting module 'CReportsModule' failed with: [Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456)2016-02-23 21:54:06 Error: CServerSecurityModule [Thread 7d0]: AuthenticateNativeUser: Native user login failed

Hi team, I have problem with agent, installation live installer and locally successfully, but never to connect to ERA. Only 5 clients connected well Agent Trace.log in Client pc 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module NetworkModule (used 1772 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CCleanupModule 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CCleanupModule (used 0 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CDataMinersModule 2016-02-23 21:25:29 Information: SchedulerModule [Thread af8]: Received message: RegisterTimeEvent 2016-02-23 21:25:29 Information: CDataMinersModule [Thread 1360]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_PROBLEMSDETAILS_STATUS 2016-02-23 21:25:29 Information: CDataMinersModule [Thread 1360]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_PRODUCTS_STATUS 2016-02-23 21:25:29 Information: CDataMinersModule [Thread 1360]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_COMPUTER_STATUS 2016-02-23 21:25:29 Information: SchedulerModule [Thread af8]: Received message: RegisterTimeEvent 2016-02-23 21:25:29 Information: SchedulerModule [Thread af8]: Received message: RegisterTimeEvent 2016-02-23 21:25:29 Information: SchedulerModule [Thread af8]: Received message: RegisterTimeEvent 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CDataMinersModule (used 148 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CDynamicGroupsModule 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CDynamicGroupsModule (used 52 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CReplicationModule 2016-02-23 21:25:29 Information: SchedulerModule [Thread af8]: Received message: RegisterSleepEvent 2016-02-23 21:25:29 Information: CDynamicGroupsModule [Thread 1104]: Refreshing dynamic groups after replication 2016-02-23 21:25:29 Information: CReplicationModule [Thread c38]: CReplicationModuleBase: Starting module 2016-02-23 21:25:29 Information: CReplicationModule [Thread c38]: CStepProcessor: Starting 2016-02-23 21:25:29 Information: CReplicationModule [Thread c38]: CStepProcessor: Creating 1 worker threads 2016-02-23 21:25:29 Information: CReplicationModule [Thread c38]: CReplicationManager: Starting replication control messages processing 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CReplicationModule (used 28 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module AutomationModule 2016-02-23 21:25:29 Information: CReplicationModule [Thread 84c]: CStepProcessor: Starting worker thread 84c 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module AutomationModule (used 64 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CPoliciesModule 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CPoliciesModule (used 28 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CSystemConnectorModule 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CSystemConnectorModule (used 36 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CEssConnectorModule 2016-02-23 21:25:29 Information: CSystemConnectorModule [Thread 1180]: Connecting to product 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CEssConnectorModule (used 24 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module ERAG1ClientConnector 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module ERAG1ClientConnector (used 8 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CMDMCoreConnectorModule 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CMDMCoreConnectorModule (used 4 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CVAHCoreConnectorModule 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CVAHCoreConnectorModule (used 0 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module AgentToProxyConnectorModule 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module AgentToProxyConnectorModule (used 0 KB) 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Starting module CRDSensorConnectorModule 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Started module CRDSensorConnectorModule (used 0 KB) 2016-02-23 21:25:29 Information: CEssConnectorModule [Thread 13f0]: Connecting to product 2016-02-23 21:25:29 Information: Kernel [Thread c38]: Used memory after modules start-up is 20184 KB 2016-02-23 21:25:31 Error: NetworkModule [Thread 1330]: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado 2016-02-23 21:25:31 Error: CReplicationModule [Thread bdc]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado 2016-02-23 21:26:30 Error: NetworkModule [Thread 1330]: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado 2016-02-23 21:26:30 Error: CReplicationModule [Thread af4]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado 2016-02-23 21:27:30 Error: NetworkModule [Thread 1330]: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado 2016-02-23 21:27:30 Error: CReplicationModule [Thread cfc]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado 2016-02-23 21:28:30 Error: NetworkModule [Thread 1330]: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado 2016-02-23 21:28:30 Error: CReplicationModule [Thread 1360]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado 2016-02-23 21:29:30 Error: NetworkModule [Thread 1330]: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado 2016-02-23 21:29:30 Error: CReplicationModule [Thread 4cc]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), El nombre solicitado es válido pero no se encontraron datos del tipo solicitado Agent trace.log SERVER ERA 2016-02-23 21:48:34 Information: Kernel [Thread 64c]: Starting module NetworkModule 2016-02-23 21:48:45 Warning: NetworkModule [Thread 64c]: Failed to start wake up on ipv6 open: (0x273f), An address incompatible with the requested protocol was used 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module NetworkModule (used 3404 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CCleanupModule 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CCleanupModule (used 0 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CDataMinersModule 2016-02-23 21:48:45 Information: SchedulerModule [Thread 18dc]: Received message: RegisterTimeEvent 2016-02-23 21:48:45 Information: SchedulerModule [Thread 18dc]: Received message: RegisterTimeEvent 2016-02-23 21:48:45 Information: SchedulerModule [Thread 18dc]: Received message: RegisterTimeEvent 2016-02-23 21:48:45 Information: SchedulerModule [Thread 18dc]: Received message: RegisterTimeEvent 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CDataMinersModule (used 152 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CDynamicGroupsModule 2016-02-23 21:48:45 Information: CDynamicGroupsModule [Thread 18ec]: Refreshing dynamic groups after replication 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CDynamicGroupsModule (used 48 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CReplicationModule 2016-02-23 21:48:45 Information: CReplicationModule [Thread 64c]: CReplicationModuleBase: Starting module 2016-02-23 21:48:45 Information: CReplicationModule [Thread 64c]: CStepProcessor: Starting 2016-02-23 21:48:45 Information: CReplicationModule [Thread 64c]: CStepProcessor: Creating 1 worker threads 2016-02-23 21:48:45 Information: CReplicationModule [Thread 64c]: CReplicationManager: Starting replication control messages processing 2016-02-23 21:48:45 Information: CReplicationModule [Thread 18f0]: CStepProcessor: Starting worker thread 18f0 2016-02-23 21:48:45 Information: CDynamicGroupsModule [Thread 18ec]: Refreshing dynamic groups templates after replication 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CReplicationModule (used 48 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module AutomationModule 2016-02-23 21:48:45 Information: AutomationModule [Thread 18f8]: Facade: Loading all enabled triggers. 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module AutomationModule (used 68 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CPoliciesModule 2016-02-23 21:48:45 Information: CDynamicGroupsModule [Thread 18ec]: Refreshing static groups after replication 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CPoliciesModule (used -468 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CSystemConnectorModule 2016-02-23 21:48:45 Information: CSystemConnectorModule [Thread 1904]: Connecting to product 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CSystemConnectorModule (used 32 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CEssConnectorModule 2016-02-23 21:48:45 Information: SchedulerModule [Thread 18dc]: Received message: RegisterSleepEvent 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CEssConnectorModule (used 20 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module ERAG1ClientConnector 2016-02-23 21:48:45 Information: CDynamicGroupsModule [Thread 18ec]: Retrieving currently matching dynamic groups with static groups path to root 2016-02-23 21:48:45 Information: ERAG1ClientConnector [Thread 190c]: Connecting to product 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module ERAG1ClientConnector (used 144 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CMDMCoreConnectorModule 2016-02-23 21:48:45 Information: AutomationModule [Thread 18f8]: Facade: Trigger has been created [uUID=00000000-0000-0000-7006-00000000000a, TYPE=DYNAMIC_GROUP_JOINED, CONFIG=triggerType: DYNAMIC_GROUP_JOINED]. 2016-02-23 21:48:45 Information: CMDMCoreConnectorModule [Thread 1914]: Connecting to product 2016-02-23 21:48:45 Information: CMDMCoreConnectorModule [Thread 1914]: Published ManagedProductsPartialStatusLog. 2016-02-23 21:48:45 Information: CMDMCoreConnector [Thread 1914]: Connected to MDMCore successfully. 2016-02-23 21:48:45 Information: CMDMCoreConnectorModule [Thread 1914]: Connected to MDMCore 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CMDMCoreConnectorModule (used 172 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CVAHCoreConnectorModule 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CVAHCoreConnectorModule (used 52 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module AgentToProxyConnectorModule 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module AgentToProxyConnectorModule (used 76 KB) 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Starting module CRDSensorConnectorModule 2016-02-23 21:48:45 Information: CDataMinersModule [Thread 1918]: CStatusLogDataMiner: Received first instance of multi-source log of type: StatusLog_MANAGED_PRODUCTS_STATUS 2016-02-23 21:48:45 Information: CMDMCoreConnectorModule [Thread 1914]: Published FunctionalityProductStatus log - MDMCore online 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Started module CRDSensorConnectorModule (used 60 KB) 2016-02-23 21:48:45 Information: CMDMCoreConnectorModule [Thread 1914]: Connected to product, processing tasks 2016-02-23 21:48:45 Information: CRDSensorConnectorModule [Thread 1924]: Connecting to product 2016-02-23 21:48:45 Information: CRDSensorConnectorModule [Thread 1924]: IPCClientConnector: Creating and starting IPC client. 2016-02-23 21:48:45 Information: CRDSensorConnectorModule [Thread 1924]: IPCClientConnector: Waiting for connection establishment. 2016-02-23 21:48:45 Information: ERAG1ClientConnector [Thread 190c]: <MODULES> Loading modules.. 2016-02-23 21:48:45 Information: CDataMinersModule [Thread 1918]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_PROBLEMSDETAILS_STATUS 2016-02-23 21:48:45 Information: CDataMinersModule [Thread 1918]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_PRODUCTS_STATUS 2016-02-23 21:48:45 Information: CDataMinersModule [Thread 1918]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_COMPUTER_STATUS 2016-02-23 21:48:45 Information: CRDSensorConnectorModule [Thread 1928]: IPCClientConnector: Connection state is: Connecting 2016-02-23 21:48:45 Information: CRDSensorConnectorModule [Thread 1928]: IPCClientConnector: Connection state is: Connected 2016-02-23 21:48:45 Information: CRDSensorConnectorModule [Thread 1924]: IPCClientConnector: Connection establishment finished. 2016-02-23 21:48:45 Information: CDataMinersModule [Thread 1918]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_PROBLEMSDETAILS_STATUS 2016-02-23 21:48:45 Information: CRDSensorConnectorModule [Thread 1924]: Connected to product, processing tasks 2016-02-23 21:48:45 Information: CDataMinersModule [Thread 1918]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_PRODUCTS_STATUS 2016-02-23 21:48:45 Information: CDataMinersModule [Thread 1918]: CFunctionalityLogDataMiner: Postponing functionality log of type: StatusLog_FUNCTIONALITY_COMPUTER_STATUS 2016-02-23 21:48:45 Information: Kernel [Thread 64c]: Used memory after modules start-up is 47912 KB 2016-02-23 21:48:48 Error: CReplicationModule [Thread 1954]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2016-02-23 21:49:03 Error: CReplicationModule [Thread 1b1c]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2016-02-23 21:49:25 Error: CReplicationModule [Thread 1c20]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2016-02-23 21:50:04 Error: CReplicationModule [Thread 1d78]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2016-02-23 21:50:24 Error: CReplicationModule [Thread 1ee0]: CReplicationManager: Replication (network) connection to 'host: "selectasvr.RSELECTA.LOCAL" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2016-02-23 21:51:48 Error: CReplicationModule [Thread 104]: CReplicationManager: Failed to start replication, replication link '00000000-0000-0000-7007-000000000001' (Automatic replication (OUT_OF_ORDER)) is already in use

The problem was corrupt VAgentHost ova

Hi Team, I have problem deployed vAgent Host error . attach error. best

Hi Team, I have installed ESET Agent and ESET Endpoint. I can execute an ESET product installtion using agent and request configuration from agent or from eset product, but in COMPUTER i haven't any kind of correct visualization from agent Do you have any idea about it?

Is deployed on VMWare

how to configure the MDM Appliance after deployed the ERA Appliance, In the instruction no specific w/ access a web page configuration for mdm

I need details the installation Era MDM Virtual

Hey Renaud you problem is the apache http proxy. this problem is deploy remote agent

Hi Any idea how install ERA MDM Appliance? tutorial?

HI, Download ERA_MDM.ova ? what is the link for download ?

Solved. Change database name era_mdm_db2 or Drop existing and create new database.

Solved The Problem was the Firewall rules block traffic . thanx...

Marcos, is a excerpt from server trace log, Gonzalo, Talvez esto, Test the connection to HTTP Proxy by accessing the following URL in your browser: hxxp://localhost:3128/index.html hxxp://support.eset.nl/kb3637/

you solved this problem?

Hi, please download the log from this link hxxp://we.tl/3MtlCZSsL5 thanxz

Hi Team, Any idea? 015-10-09 01:25:33 Error: LicenseModule [Thread 13fc]: Update credentials do not exist. 2015-10-09 07:25:33 Error: LicenseModule [Thread a4c]: Update credentials do not exist. 2015-10-09 10:27:17 Error: CRepositoryModule [Thread 136c]: GetFile: Object 'hxxp://repository.eset.com/v1//com/eset/apps/business/era/agent/metadata' not found 2015-10-09 11:27:17 Error: CRepositoryModule [Thread cfc]: GetFile: Object 'hxxp://repository.eset.com/v1//com/eset/apps/business/era/agent/metadata' not found 2015-10-09 12:27:18 Error: CRepositoryModule [Thread 122c]: GetFile: Object 'hxxp://repository.eset.com/v1//com/eset/apps/business/era/agent/metadata' not found 2015-10-09 13:25:33 Error: LicenseModule [Thread b50]: Update credentials do not exist. 2015-10-09 15:59:22 Error: LicenseModule [Thread bdc]: LicenseModuleHelper: AssociateOrReassociateSeatIfNecessary: Transparent seat association for action 'LinkSeatPoolByKey' failed. 2015-10-09 15:59:22 Error: LicenseModule [Thread bdc]: AddPoolByLicenseKey: Failed to add pool by license key. Error: CEcpCommunicator: Failed to send XML request message, error=20019. 2015-10-09 15:59:22 Error: LicenseModule [Thread bdc]: CEcpCommunicator: Failed to send XML request message, error=20019. 2015-10-09 15:59:23 Error: ConsoleApiModule [Thread 1130]: 4052 Error while adding pool by license key: CEcpCommunicator: Failed to send XML request message, error=20019. 2015-10-09 15:59:23 Error: ConsoleApiModule [Thread 1130]: Untranslatable CInterModuleException: CEcpCommunicator: Failed to send XML request message, error=20019. 2015-10-09 16:00:27 Error: LicenseModule [Thread bdc]: LicenseModuleHelper: AssociateOrReassociateSeatIfNecessary: Transparent seat association for action 'LinkSeatPoolByKey' failed. 2015-10-09 16:00:27 Error: LicenseModule [Thread bdc]: AddPoolByLicenseKey: Failed to add pool by license key. Error: CEcpCommunicator: Failed to send XML request message, error=20019. 2015-10-09 16:00:27 Error: LicenseModule [Thread bdc]: CEcpCommunicator: Failed to send XML request message, error=20019.