Marcos
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Posts posted by Marcos
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Please contact ESET Nigeria. Contact information is available at https://www.eset.com/ng/about/contact/.
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Please contact the Chinese distributor. We haven't seen any issues with activation recently.
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There is no news on this yet. It still applies that a new version 8 should be available later this year.
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Probably the phone uses an aggressive battery saver. Please find some tips at https://dontkillmyapp.com/xiaomi#user-solution.
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Unfortunately the logs didn't yield any obvious issue and a Procmon boot log will be needed for perusal. Therefore I'd recommend raising a support ticket. You can also try running the ESET Uninstall tool in safe mode prior to installing ESET from scratch.
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Just now, Ahmeduchiha said:
can I configure ESET to block newly registered domains? to reduce phishing attacks and malicious websites.
No. At least you cannot determine the age of domains with ESET.
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The second half of 2023 saw massive growth in AceCryptor-packed malware spreading in the wild, including courtesy of multiple spam campaigns where AceCryptor packed the Rescoms RAT
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I mean there is nothing like code emulator or generic unpacker known as Advanced heuristics on Windows. However, we use generic detections on Android, Linux and MacOS a lot too.
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After updating kernel you must sign the ESET kernel module again by running:
sudo /opt/eset/eea/lib/install_scripts/sign_modules.sh -a
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The file http://repository.eset.com/v1/com/eset/apps/business/eea/windows/v11/11.0.2044.0/uPCU/2814754195439616/eea_nt64.dup.changelog.html is available and can be downloaded. It's most likely a problem with permissions for the folder in which the tool downloads mirror files.
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You can generate ELC logs as suggested above and upload the generated archive here.
To contact technical support, click https://go.eset.com/contact-support and go through the support wizard. At the end it will offer an option to contact technical support.
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Actually we didn't do anything. There must have been a glitch with the server that was fixed in the mean time.
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Please perform migration to a new VA as per https://help.eset.com/protect_deploy_va/11.0/en-US/va_upgrade_migrate.html.
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Agent 10.x can be installed on Windows 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628):
https://help.eset.com/protect_install/10.1/en-US/windows.html
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Unfortunately protection and detection capabilities are limited on Android which are caused by OS limitations, battery consumption, CPU performance, etc.
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First of all please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log for errors. You can upload them here, attachments are available to ESET staff only.
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5 hours ago, pipes said:
Need (allow or disable) pop-up notifications for Firewall on right-click of taskbar icon.
Now all you can do is go through each program and set it to display, so many clicks.
Please elaborate more on this in a new topic so as not to clutter up this one with feedback and suggestions.
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The management agent is automatically upgraded as well: https://help.eset.com/protect_admin/11.0/en-US/agent_autoupgrade.html
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Please provide logs collected with ESET Log Collector for a check.
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Please use the ESET PROTECT all-in-one installer to upgrade all components. 3rd party components cannot be upgraded via an ESET PROTECT component upgrade task.
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Please provide logs collected with ESET Log Collector. Are you able to reproduce the issue after uninstalling ESET and installing v16.0.17 from scratch without importing previous settings?
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35 minutes ago, bschmitz7 said:
The severity of the warning is set to “always”.
Must be set to "warning", otherwise it won't be sent to ESET PROTECT.
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To accomplish that, you should:
1, Set the warning severity for the appropriate Device control block rule
2, Create a desired Device Control report, e.g.
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What logs are you interested in? Information about detections is available in the Detections panel, other data is typically available via reports. Diagnostic logging can be enabled in client details and generated records can be viewed there.
Scanning take too long to finish
in General Discussion
Posted
This will be fixed in v17.1 soon. You can switch to the pre-release update channel in the advanced update setup to get it later this week.