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computer renaming


Amel
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Why do some clients appear twice in the ESET Remote Administrator Web console V.6.xx

I try to run default rename task but still the issue is pending ..

 

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  • ESET Staff

Hello,

Are all of those entries "unmanaged" or is one of the entry "unmanaged" (result of the AD sync task) and one managed (result of the connection of ERA agent)?

It might happen, that the name is not resolved correctly upon first conneciton, however then the "rename task" on Lost and Found group is executed, so the computer is renamed. However, if the another synchronization with AD won´t be run, with proper collision handling set to remove duplicate entries the duplicates will remain. 

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