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Delete duplicated computer era 6


macros
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hello,

 

want to ask 2 question:

 

1. how to create task to delete duplicated computer that was reinstall with new endpoint.

 

post-7794-0-71498200-1476152365_thumb.jpg

 

in era 5 it easly to set, delete computer not connected for last..

 

 

2. In lost and found there is two status of 1 computer. Is it normal?

first, agent and endpoint installed.

second one, unmanage.

 

post-7794-0-81411400-1476152782_thumb.jpg

 

thank you,

Edited by macros
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  • ESET Staff

1. how to create task to delete duplicated computer that was reinstall with new endpoint.

 

There is similar task (Delete not connecting computers) also in ERA 6.

 

 

2. In lost and found there is two status of 1 computer. Is it normal?

first, agent and endpoint installed.

second one, unmanage.

 

Are you using any kind of computers synchronization (AD, LDAP)?

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1. how to create task to delete duplicated computer that was reinstall with new endpoint.

 

There is similar task (Delete not connecting computers) also in ERA 6.

 

 

2. In lost and found there is two status of 1 computer. Is it normal?

first, agent and endpoint installed.

second one, unmanage.

 

Are you using any kind of computers synchronization (AD, LDAP)?

 

 

hello,

 

thank you for the link Delete not connecting computers.

 

yes, they use AD in network.

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yes, they use AD in network.

 

In this case, unmanaged computer was most probably created by AD synchronization task, and managed was created by manual installation of AGENT on this machine. This is expected behavior in case remote installation task was not used to deploy AGENT on this client computer. It is not clearly visible, but in case both computers have exactly the same name, properly configured AD synchronization task (collision handling must be set to "move") should remove duplicate entry. Alternatively this computer can be removed manually or using previously mentioned task, but it will be recreated in case names are not matching.

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