Product update

[Poetic07 0]

The virus database shows that it is up to date. But the my attempt to update the product keeps ending in an error.  I also have non-functioning 

banking protection, personal firewall, network attack and botnet protection. What can I do to correct this? 

[Marcos 5,071]

What version of ESS do you have? Please drop me a pm with logs collected by ESET Log Collector (hxxp://support.eset.com/kb3466/).

[TomFace 539]

I hate to ask a silly question (and no offense intended), but do you have a valid/current license?