ekrn.exe preventing deletion of User Profile

[JonoJP 0]

We are using Terminal Server 2012 with User Profile Disks (UPD) this should retain some of the Users files on the Terminal Server they login to plus the roaming profile kept in the UPD.

 

If a problem occurs that the UPD is not available or in use then a temp or backup profile is created and the Users settings are not retained.

 

In order to clean this up you need to remove any user tmp or backup profiles directories

 

I am having a problem removing the old directories as ekrn.exe is holding the user data directory open    

 

Filename User Data

C:\Users\TEMP.APP.024\AppData\Local\Google\Chrome\User Data

C:\Program Files\ESET\ESET File Security\x86\ekrn.exe

 

I have tried disabling the AV but the ekrn is keeping it open.

 

Without bouncing the server is there any way to stop ekrn ?

[Marcos 5,082]

This should be addressed soon via a Cleaner module update. It will be put on pre-release update servers within this week and later released for general public.

[JaredAnderson 0]

This should be addressed soon via a Cleaner module update. It will be put on pre-release update servers within this week and later released for general public.

 

Has this issue been resolved. This issue is causing alot of headaches in Citrix Environments that utilize Citrix User Profile Management if Eset AV is installed.

[Marcos 5,082]

Cleaner module 1125 that addresses the issue was released on July 7 for general public.