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Kernel failed to start


21jags
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Hi all,

 

Installed ERA 6.3.

Failed to login.

Last error message :Kernel start failed

Checked services: Eset remote Administrator services stop automatically.

Restarted services but still still services stop automatically. (Option selected automatic delay,manual )

 

In service properties under log on tab used "local system account" & "Network services" still issue persist.

 

trace log attache.

trace.log

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  • ESET Staff

Relevant error from trace log is:

Error: NetworkModule [Thread c5c]: bind: (0x2740), Only one usage of each socket address (protocol/network address/port) is normally permitted

indicating that at leas one of TCP ports used by SERVER are already used. Have you been changing ports after installation? Are you running ERAv5 on this machine? Or maybe both ERA Server and ERA Proxy. You may try to stop SERVER and run command netstat -b from administrative cmd.exe to get list of opened ports with owning process. Default ports for ERA are 2222 and 2223.

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