pmercier 0 Posted November 4, 2015 Share Posted November 4, 2015 Hello, When I proceed to an installation of Endoint antivirus on client computer and after a reboot, I get the following certificate error: Do you know what cause the problem ? Remote administrator 6.2.200.0 Remote Agent 6.1.444.0 Endpoint Antivirus 6.22021.2 Link to comment Share on other sites More sharing options...
hari.senen 2 Posted November 11, 2015 Share Posted November 11, 2015 firstly i would say to upgrade Endpoint antivirus and remote agent to latest version Link to comment Share on other sites More sharing options...
Administrators Marcos 4,482 Posted November 11, 2015 Administrators Share Posted November 11, 2015 This happens if you attempt to enable SSL/TLS scanning but a browser or email client process is running. In such case, the ESET root certificate should be added to browsers' / email clients' trusted root certification authorities certificate store after a system restart. You can also try the following: 1, Close all browsers and email clients (check the task manager to make sure that no such process is running). 2, Disable SSL/TLS scanning and click OK. 3, Enable SSL/TLS scanning and click OK. 4, Open an https website in a browser to make sure it works as supposed. Link to comment Share on other sites More sharing options...
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