amir 1 Posted October 18, 2015 Share Posted October 18, 2015 Hi i have installed eset smart security 9 yesterday the eset's firewall turned off automatically and eset said i should reinstall it i do it but this problem hasn't solved yet what should i do? thank you look at these screenshots Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted October 19, 2015 Administrators Share Posted October 19, 2015 Please run a command prompt with elevated administrator rights, run the following commands and post the output here: sc query epfw sc query epfwwfp sc query epfwlwf Link to comment Share on other sites More sharing options...
amir 1 Posted October 19, 2015 Author Share Posted October 19, 2015 i did it Marcos here is screenshot: Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted October 19, 2015 Administrators Share Posted October 19, 2015 1, You made a typo in "sc query epfwwfp", please run it again. 2, As for epfwlwf, please check your network properties if ESET Personal Firewall is checked (enabled). Link to comment Share on other sites More sharing options...
amir 1 Posted October 19, 2015 Author Share Posted October 19, 2015 I wrote correctly this time Screenshot: Link to comment Share on other sites More sharing options...
ESET Insiders stackz 94 Posted October 19, 2015 ESET Insiders Share Posted October 19, 2015 You also need to answer Marcos 2nd point: As for epfwlwf, please check your network properties if ESET Personal Firewall is checked (enabled). Link to comment Share on other sites More sharing options...
Schonverot 0 Posted October 21, 2015 Share Posted October 21, 2015 Hi, Same problem. My solution : install eset 8 et update eset 9. if you install directly eset 9, don't working. Link to comment Share on other sites More sharing options...
yelladog 0 Posted October 23, 2015 Share Posted October 23, 2015 Hi, Same problem. My solution : install eset 8 et update eset 9. if you install directly eset 9, don't working. Thank you for this suggestion. I installed smart security 8 after doing the CLI uninstall of smart security 9. This did not work for me as the firewall is still disabled but thank you for the suggestion anyways. Link to comment Share on other sites More sharing options...
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