dlaporte 14 Posted February 27, 2015 Posted February 27, 2015 (edited) This is for ERAS 6. Pushing out ESET Endpoint 6.1.222 The default firewall does not allow RDP or Remote Assistance Im looking for detailed instructions please. I have been doing trial and error, but it sure would be nice to just have someone step by step it.. TY .dll Edited February 27, 2015 by dlaporte
ESET Moderators Peter Randziak 1,232 Posted March 5, 2015 ESET Moderators Posted March 5, 2015 Hello, do you have the IP from which are you connecting in Known networks list and set as Home/work network on that client, you are connecting to? Regards, P.R.
Solution dlaporte 14 Posted March 5, 2015 Author Solution Posted March 5, 2015 Yes. I do. I think I figured it out by applying a test policy to my sandbox client that had interactive mode set. When I did this and then initiated a Remote assistance session it prompted about incoming and outgoing sessions. I chose to allow ESET to create a rule for each one. I then created a new ERAS policy and included these 5 new entries. Still testing, but seemed to do the trick.
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