dlaporte 14 Posted February 27, 2015 Share Posted February 27, 2015 (edited) This is for ERAS 6. Pushing out ESET Endpoint 6.1.222 The default firewall does not allow RDP or Remote Assistance Im looking for detailed instructions please. I have been doing trial and error, but it sure would be nice to just have someone step by step it.. TY .dll Edited February 27, 2015 by dlaporte Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 820 Posted March 5, 2015 ESET Moderators Share Posted March 5, 2015 Hello, do you have the IP from which are you connecting in Known networks list and set as Home/work network on that client, you are connecting to? Regards, P.R. Link to comment Share on other sites More sharing options...
Solution dlaporte 14 Posted March 5, 2015 Author Solution Share Posted March 5, 2015 Yes. I do. I think I figured it out by applying a test policy to my sandbox client that had interactive mode set. When I did this and then initiated a Remote assistance session it prompted about incoming and outgoing sessions. I chose to allow ESET to create a rule for each one. I then created a new ERAS policy and included these 5 new entries. Still testing, but seemed to do the trick. Link to comment Share on other sites More sharing options...
dlaporte 14 Posted March 5, 2015 Author Share Posted March 5, 2015 disregard the LSAS entry Link to comment Share on other sites More sharing options...
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