damtechmatt 7 Posted July 12 Share Posted July 12 Hi Has there been an update to Protect Cloud overnight. All the columns are mixed up, and when I go into 'Attention required' or 'Security Risks' it no longer tells you what the problem is, and I cant see a column to add back in to show it?! DavidFainshtein and SteffenK 2 Quote Link to comment Share on other sites More sharing options...
damtechmatt 7 Posted July 15 Author Share Posted July 15 Anyone? Quote Link to comment Share on other sites More sharing options...
ma77y88 3 Posted July 17 Share Posted July 17 I have similar issues since the update, my custom columns had all reset and when I now do a manual search at the top for a client, it shows completely different columns to how it appears when I drill down the side bar OU structure for our organisation. Really frustrating and Protect Cloud just seems to be getting slower and slower - on-prem Protect was much better. DavidFainshtein 1 Quote Link to comment Share on other sites More sharing options...
DavidFainshtein 3 Posted July 17 Share Posted July 17 (edited) In ESET PROTECT (version: 5.3.9.1) you removed a very important column: Worst Functionality Problem. Now the main dashboards "Security Risks" and "Attention Required" are completely useless, since now there is no simple way to sort devices by problems. Additionally, the dashboard filters don't respect now the column selections and order. Oh, and now you can't drag and drop endpoints between folders! Edited July 17 by DavidFainshtein Quote Link to comment Share on other sites More sharing options...
SteffenK 1 Posted July 17 Share Posted July 17 I have the same problem, when I adjust the columns and refresh the page it goes back to the default settings - very frustrating and confusing. DavidFainshtein 1 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,198 Posted July 17 Administrators Share Posted July 17 6 hours ago, DavidFainshtein said: In ESET PROTECT (version: 5.3.9.1) you removed a very important column: Worst Functionality Problem. Now the main dashboards "Security Risks" and "Attention Required" are completely useless, since now there is no simple way to sort devices by problems. Additionally, the dashboard filters don't respect now the column selections and order. A couple of remarks regarding the "worst functionality problem": With more issues of the same severity, the one to show was chosen randomly, so the overall information could be misleading The functionality problems can still be seen in the side panel The advanced filter can order them based on the severity The list of problems can be grouped by severity on the dashboard The autumn release will bring a new dashboard item, „Top functional problems“ graph Peter Randziak 1 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,198 Posted July 17 Administrators Share Posted July 17 18 minutes ago, SteffenK said: I have the same problem, when I adjust the columns and refresh the page it goes back to the default settings - very frustrating and confusing. Please raise a support ticket to find out if it's a bug or why it behaves like that. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,198 Posted July 17 Administrators Share Posted July 17 6 hours ago, DavidFainshtein said: Oh, and now you can't drag and drop endpoints between folders! Please raise a support ticket to find out if it's a bug or if it was an intentional change with a good reason behind. Quote Link to comment Share on other sites More sharing options...
SteffenK 1 Posted July 18 Share Posted July 18 As of today, I have my custom column settings from last week back. Changes to the columns are also saved again, many thanks! Quote Link to comment Share on other sites More sharing options...
ma77y88 3 Posted July 18 Share Posted July 18 Magically, my custom colums are now back and showing regardless of how I search for find clients. Quote Link to comment Share on other sites More sharing options...
DavidFainshtein 3 Posted July 22 Share Posted July 22 On 7/18/2024 at 9:19 AM, SteffenK said: As of today, I have my custom column settings from last week back. Changes to the columns are also saved again, many thanks! Yep, same here! I've raised the issue with ESET partners and I am happy that all of the issues resolved quickly! Quote Link to comment Share on other sites More sharing options...
damtechmatt 7 Posted July 23 Author Share Posted July 23 Looks like whatever changes were done have been reverted thankfully! The Worst Functionality Problem column is back. @Marcos Whilst I appreciate if there are multiple issues, it cant show them all, thats what the number icon is for. However removing it completely was not the solution, and hopefully its back for good. Quote Link to comment Share on other sites More sharing options...
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