Magana Carlos 0 Posted June 17 Share Posted June 17 We just had a problem with Ransomware, affecting a computer, as you mentioned before, it had Endpoit Security installed and it was not detected. Upon reporting, the answer was that we did not have the version that protects against this type of threats. I have a doubt with your comment, what type of Eset Endpoint Security license is required? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted June 17 Administrators Share Posted June 17 Please supply the following from the affected machine for investigation: Logs collected with ESET Log Collector A handful of encrypted files (ideally Office documents) The ransomware note with payment instructions. Quote Link to comment Share on other sites More sharing options...
itman 1,716 Posted June 18 Share Posted June 18 What ransomware was used? Post the file suffix appended to the encrypted files. Quote Link to comment Share on other sites More sharing options...
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