decoder 0 Posted June 13 Share Posted June 13 Hello, Unfortunately the spam plugin no longer works for me in Outlook. I have already completely uninstalled ESET, shut down my PC and reinstalled it. Plugin is displayed but the mails in the inbox are unfortunately not filtered by SPAM :( Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted June 13 Administrators Share Posted June 13 Does it work with the Outlook junk filter turned off? Quote Link to comment Share on other sites More sharing options...
decoder 0 Posted June 13 Author Share Posted June 13 Hey, cant find this junk filter in Office 2024 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted June 13 Administrators Share Posted June 13 17 minutes ago, decoder said: Hey, cant find this junk filter in Office 2024 I see, so you are not using Microsoft Outlook but the new Outlook from MS store. Unfortunately it does not support plugins so ESET will not integrate into it and scan email for spam. Quote Link to comment Share on other sites More sharing options...
decoder 0 Posted June 13 Author Share Posted June 13 i am using Microsoft Office LTSC Professional Plus 2024. is not from MS Store Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted June 13 Administrators Share Posted June 13 Please collect logs with ESET Log Collector when Outlook is running and supply the generated archive. Quote Link to comment Share on other sites More sharing options...
itman 1,716 Posted June 13 Share Posted June 13 (edited) 2 hours ago, decoder said: Hey, cant find this junk filter in Office 2024 Quote By default, the Junk Email Filter is turned on and the protection level is set to No Automatic Filtering. You can make the filter more aggressive by changing the level of protection that it provides. The Junk Email Filter evaluates each incoming message based on several factors. These can include the time when the message was sent and the content of the message. To change the options for the Junk Email Filter, do the following: Click Home > Junk > Junk Email Options. https://support.microsoft.com/en-us/office/overview-of-the-junk-email-filter-5ae3ea8e-cf41-4fa0-b02a-3b96e21de089 Edited June 13 by itman Quote Link to comment Share on other sites More sharing options...
decoder 0 Posted June 18 Author Share Posted June 18 have generated log, where can send? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted June 18 Administrators Share Posted June 18 You can upload the generated archive here or to OneDrive, Google Drive, etc. and drop me a private message with a download link. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted June 19 Administrators Share Posted June 19 A ticket has been created for developers. Will keep you posted. P_ESSW-18480 Quote Link to comment Share on other sites More sharing options...
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