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Visibility of Restart Notification for ESET Server Security Updates


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We have the ESET PROTECT on-prem solution in version 11.0.193.0 - during the forced update of the ESET Server Security product to version 10.0.12015.2 from the PROTECT console, the web console displays messages about the need to restart the server. (here an example of Windows Server 2016) - however, on the server itself, after the update, there is no information in the GUI interface about the need to restart.

Interestingly, sometimes this information appears on some servers...

The deployed policies are the same for all servers, and upon inspection, the checkboxes related to the need for restart information are marked in the options.

The point here is about the information itself, to be visible to the server operators, that the antivirus software requires a restart. Not everyone has access to the ESET PROTECT console...

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Most likely it has the appropriate application status set not to be shown on the device and be only reported to ESET PROTECT.

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Thank you for the answer, Marcos. Indeed, the checkboxes were selected, which surprised me a bit. However, after choosing the option to enforce and block policies (perhaps there was a conflict in this matter), notifications indeed started to appear.

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