Krax

Files with the extension .dcm / .jpg / or without an extension, as we are talking about a program that processes medical imaging files and uses these files in the executable application - which are "locked" during scanning.

Ok, but is it possible to create a rule for pre-scanning media that would skip certain folders or exclude specific file extensions from the scan?

Hi, I have a question regarding the module for device access control and notifications in the context of interactive alerts. The background is that we want to enforce a policy to scan all devices upon connection, and this is possible. However, we have noticed that there is no option to exclude CD/DVD media from scanning - in our case, this is problematic because the discs used by employees contain a huge number of small image files, and the scanning process heavily burdens the drive and takes a very long time (up to an hour). Is there a way to work around this problem? Do you plan to implement differentiated scanning for different media segments (CD/USB) in the future? Is there a possibility to add an exception rule for the antivirus scanner that would simply exclude certain paths (files, folders, or extensions) from media scanning? Thank you in advance for your response. Best regards,

Hi, I have a question regarding the module for device access control and notifications in the context of interactive alerts. The background is that we want to enforce a policy to scan all devices upon connection, and this is possible. However, we have noticed that there is no option to exclude CD/DVD media from scanning - in our case, this is problematic because the discs used by employees contain a huge number of small image files, and the scanning process heavily burdens the drive and takes a very long time (up to an hour). Is there a way to work around this problem? Do you plan to implement differentiated scanning for different media segments (CD/USB) in the future? Is there a possibility to add an exception rule for the antivirus scanner that would simply exclude certain paths (files, folders, or extensions) from media scanning? Thank you in advance for your response. Best regards,

Thank you for the answer, Marcos. Indeed, the checkboxes were selected, which surprised me a bit. However, after choosing the option to enforce and block policies (perhaps there was a conflict in this matter), notifications indeed started to appear.

We have the ESET PROTECT on-prem solution in version 11.0.193.0 - during the forced update of the ESET Server Security product to version 10.0.12015.2 from the PROTECT console, the web console displays messages about the need to restart the server. (here an example of Windows Server 2016) - however, on the server itself, after the update, there is no information in the GUI interface about the need to restart. Interestingly, sometimes this information appears on some servers... The deployed policies are the same for all servers, and upon inspection, the checkboxes related to the need for restart information are marked in the options. The point here is about the information itself, to be visible to the server operators, that the antivirus software requires a restart. Not everyone has access to the ESET PROTECT console...

We have such group created, but unfortunately it did not protect us from miss click. We can close the topic, maybe in the future such functionality will be added - I think it would be useful. Thank You.

Hello, I have a question, is it possible to mark servers/important workstations with a different color on the list? Sometimes when updating from the control panel, you may mistakenly select "all" and easily restart/update stations - which are important and can only be restarted at certain times. Can I add additional control this case? Some additional notification window that we will mark "critical station" before I start task?