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Posted

I just purchased Home Security Premium today. I installed it and set everything up.

I enabled the Secure Search extension on Edge and Chrome, but the extension does not work on Edge. It works fine on Chrome.

I placed the extension's icon on the toolbar and made sure Secure Search was enabled.

I believe I have the most recent version of Premium and Edge.

  • Administrators
Posted

Do you mean that you're not getting any icons next to the urls found by Google?

I have Microsoft Edge version 120.0.2210.91 (Official build) (64-bit) and the icons are there:

image.png

Posted
10 hours ago, Marcos said:

Do you mean that you're not getting any icons next to the urls found by Google?

I have Microsoft Edge version 120.0.2210.91 (Official build) (64-bit) and the icons are there:

image.png

No. I am not getting the ratings on Edge. I am getting them on Google Chrome search.

  • 5 weeks later...
  • ESET Staff
Posted
On 1/1/2024 at 8:16 PM, Bartholomew said:

No. I am not getting the ratings on Edge. I am getting them on Google Chrome search.

If you have Secure Search enabled in Browser Privacy & Security in MS Edge browser

image.png

and search results doesn't work on bing search result or google search result (please test both), please post here a screenshot of random search result with vissible URL bar, where it doesn't work. Additionally you can do following:

  1. Close the MS Edge
  2. Go to ESET Security > Help and support > Technical Support > enable Advanced logging
  3. Open MS Edge and reproduce the problem
  4. Disable Advanced logging
  5. Download ELC, collect log and upload it here

screenshot.png

  • 1 month later...
Posted

The Secure Search works with search results from Google, But I do not see the green icons on Bing on my end.

  • ESET Staff
Posted
11 hours ago, MartinPe said:

The Secure Search works with search results from Google, But I do not see the green icons on Bing on my end.

I tested it on Chrome, Edge, Firefox and it works as expected. Please follow the instructions from my previous comment to identify the problem

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