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need help please


Fawwaz

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The files were probably encrypted by Filecoder.STOP. Unfortunately decryption is not possible.

Was ESET installed and updated? Is ESET still running? If newly downloaded files get encrypted, the ransomware is still running. You can use Task manager to kill a suspicious process or run a scan with the ESET Online scanner in safe mode or boot from a clean medium to run a disk scan.

If possible, provide logs collected with ESET Log Collector if it can be downloaded without being encrypted instantly.

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