Can not install KB5006728 on win 2008 R2 sp1

[eornate 3]

Hi everyone,

I can not install KB5006728 on win 2008 R2 sp1 to install EFSW version 9.It fail  with error "After installing this update and restarting your device, you might receive the error, “Failure to configure Windows updates. Reverting Changes. Do not turn off your computer,”

I tried install requirements via link : October 12, 2021—KB5006728 (Security-only update) - Microsoft Support but it not work.

My update KB installed : 

KB4490628
KB4474419
KB4570673
KB4538483
KB4575903
KB5006749
KB5006671
KB5017397

How to can i fix this problem ?

 

 

 

 

 

Edited November 10, 2023 by eornate
miss information

[LesRMed 23]

Been there, done that. See 

 

[eornate 3]

10 hours ago, LesRMed said:

Been there, done that. See 

 

I've read this before and it seems not have solution to resolve without migrate my server to Azure .

[eornate 3]

My customer said : he can install other AV vendor on win 2008 R2 without install  KB5006728.

So i can not suggest him use ESET products on his server  

[LesRMed 23]

I don't believe this only for ESET. It is my understanding that all AV companies will have the same requirement as this is a Microsoft requirement.

[eornate 3]

1 minute ago, LesRMed said:

I don't believe this only for ESET. It is my understanding that all AV companies will have the same requirement as this is a Microsoft requirement.

you can try Kaspersky, in the requirement it not mention about ACS 

[itman 1,659]

12 minutes ago, LesRMed said:

It is my understanding that all AV companies will have the same requirement

No. It appears Kaspersky, Avast/AVG, and possibility McAfee don't have the requirement.

[Marcos 5,074]

All AVs will require ACS support sooner or later. E.g. https://success.trendmicro.com/dcx/s/solution/000291904?language=en_US.

[eornate 3]

10 hours ago, Marcos said:

All AVs will require ACS support sooner or later. E.g. https://success.trendmicro.com/dcx/s/solution/000291904?language=en_US.

Hi Marcos,

Currently in my case, my customer paid for license ESET and still now he can not install Eset product on his server with problem update the KB5006728 ( although i tried update all KB on this guide October 12, 2021—KB5006728 (Security-only update) - Microsoft Support ,) and he installed the Kaspersky on his server :).

 

[Marcos 5,074]

Currently it's possible to install the previous version of ESET Server Security that didn't require ACS. However, as of December 7 after the SHA256 certificate expires ACS support will be a must, otherwise Windows will not allow ESET to install or update the program. The same holds true for any antivirus, it's just their SHA256 certificates expire on different dates.

[itman 1,659]

17 hours ago, eornate said:

Currently in my case, my customer paid for license ESET and still now he can not install Eset product on his server with problem update the KB5006728 ( although i tried update all KB on this guide October 12, 2021—KB5006728 (Security-only update) - Microsoft Support ,)

As noted in this long thread on the issue: https://forum.eset.com/topic/38667-can-not-install-kb5006728-on-win-2008-r2-sp1/ unless the Win Server 2008 R2 customer has ESU, it will not be possible to apply KB5006728 to it.