john_White24778 0 Posted November 4, 2023 Share Posted November 4, 2023 Hi dears From today When we want to EDIT IPSet section in Endpoint Security policy , Web Console will Show This Error and we can not EDIT Or Update Policy : Something went wrong... *version: 10.1.277.0* *locale: en_US* *user.agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0 (gecko1_8)* *document: https://192.168.1.27/era/webconsole/B2D1F71FD22B49AAFA6C259B9A28273B.cache.html* *url: https://192.168.1.27/era/webconsole/#id=POLICIES:id=EDIT_POLICIES;prod=eset.local.products.endpoint;p=1* *error:* Config engine error: Failed to set values, path Settings.NetworkAccessProtection.IpSets.1.Description status 24 : Read-only value write rejected Product: eset.local.products.endpoint Last loaded screen: features.networkaccess.ipset Last requested screen(s): features.networkaccess.ipset RPC method: _CE.rpc_api.screen_values_set This is our Server Info : ESET PROTECT (Server), Version 10.1 (10.1.1291.0) ESET PROTECT (Web Console), Version 10.1 (10.1.277.0) Name Version Update module 1036 (20230731) Translation support module 1986 (20231003) SysInspector module 1283 (20220614) SSL module 1081B (20230905) Push Notification Service module 1134 (20231005) Configuration module 2092.2 (20230929) Link to comment Share on other sites More sharing options...
john_White24778 0 Posted November 4, 2023 Author Share Posted November 4, 2023 Update module 1036 (20230731) Translation support module 1986 (20231003) SysInspector module 1283 (20220614) SSL module 1081B (20230905) Push Notification Service module 1134 (20231005) Configuration module 2092.2 (20230929) We Test that this error occurred even in V9 Console ! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 4, 2023 Administrators Share Posted November 4, 2023 Please raise a support ticket for assistance with troubleshooting the issue. Link to comment Share on other sites More sharing options...
john_White24778 0 Posted November 4, 2023 Author Share Posted November 4, 2023 5 minutes ago, Marcos said: Please raise a support ticket for assistance with troubleshooting the issue. Hi Dear @Marcos It Seems that there is a bug in new Console Module Update and it is happening in all ESET Protect . Why Should i raise a support ticket for such a general bug ! Is there any direct Email Address for Quick Support ? Support form at ESET website is not a quick solution. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 4, 2023 Administrators Share Posted November 4, 2023 I'm not getting any error and we have no reports from other users that I would know of. Please raise a support ticket. Link to comment Share on other sites More sharing options...
john_White24778 0 Posted November 4, 2023 Author Share Posted November 4, 2023 Just now, Marcos said: I'm not getting any error and we have no reports from other users that I would know of. Please raise a support ticket. please Add an IP and Click SAVE. Link to comment Share on other sites More sharing options...
john_White24778 0 Posted November 4, 2023 Author Share Posted November 4, 2023 @Marcos Today I Checked over 5 ESET Protect Console and All of them has same issue Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 4, 2023 Administrators Share Posted November 4, 2023 Thanks for the heads-up. I was able to reproduce it by following your instructions and reported it to developers with higher priority. P_EESW-10933 john_White24778 1 Link to comment Share on other sites More sharing options...
john_White24778 0 Posted November 4, 2023 Author Share Posted November 4, 2023 Just now, Marcos said: Thanks for the heads-up. I was able to reproduce it by following your instructions and reported it to developers with higher priority. P_EESW-10933 Yes We were sure that there is a very public and Bad Bug. We Are waiting for a fix . Thank you for a rapid answer as usual 😘 Link to comment Share on other sites More sharing options...
Maximilian 0 Posted November 16, 2023 Share Posted November 16, 2023 Hey, im having the same issue at the moment are there any news regarding a fix? Thanks! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 16, 2023 Administrators Share Posted November 16, 2023 The 33 minutes ago, Maximilian said: im having the same issue at the moment are there any news regarding a fix? The Configuration module 2099.5 which addresses the issue is currently available on the pre-release update channel with staggered updates on the regular update channel to follow soon. It should be fully released towards the end of November. Maximilian 1 Link to comment Share on other sites More sharing options...
eornate 3 Posted November 18, 2023 Share Posted November 18, 2023 On 11/16/2023 at 8:46 PM, Marcos said: The The Configuration module 2099.5 which addresses the issue is currently available on the pre-release update channel with staggered updates on the regular update channel to follow soon. It should be fully released towards the end of November. Hi Marcos, In my Eset cloud had the same issue. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 18, 2023 Administrators Share Posted November 18, 2023 This should be resolved once the Configuration module 2099.5 has been fully released towards the end of November. Link to comment Share on other sites More sharing options...
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