Mr.Gains 4 Posted October 27, 2023 Share Posted October 27, 2023 I had a client that needed a specific port open, but I didn't see any events triggered on ESET Firewall in ESET Protect dashboard when they were trying to access the port. Is there a way I can manually change this on a specific client within a report/dashboard to see if certain ports getting blocked? Initially I thought no alerts for the client system, so it would've assume it wasn't ESET. I applied a policy to their system allowing a port between two systems, then it worked. ESET Endpoint Security 10.1.2050.0 ESET Management Agent 10.1.1292.0 ESET PROTECT Server 10.1.1283.0 Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,074 Posted October 28, 2023 Administrators Solution Share Posted October 28, 2023 For diagnostic and troubleshooting purposes you can enable diagnostic logging and review the logs in computer details: Link to comment Share on other sites More sharing options...
Mr.Gains 4 Posted November 10, 2023 Author Share Posted November 10, 2023 On 10/28/2023 at 5:22 AM, Marcos said: For diagnostic and troubleshooting purposes you can enable diagnostic logging and review the logs in computer details: Is there a way for this to populate in the ESET Protect dashboard under "firewall detections" or will it populate when I enable diagnostic logging? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 10, 2023 Administrators Share Posted November 10, 2023 Yes, diagnostic logging must be enabled first: Link to comment Share on other sites More sharing options...
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