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Undetected Firewall alerts


Mr.Gains
Go to solution Solved by Marcos,

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I had a client that needed a specific port open, but I didn't see any events triggered on ESET Firewall in ESET Protect dashboard when they were trying to access the port. Is there a way I can manually change this on a specific client within a report/dashboard to see if certain ports getting blocked? Initially I thought no alerts for the client system, so it would've assume it wasn't ESET. I applied a policy to their system allowing a port between two systems, then it worked. 

ESET Endpoint Security 10.1.2050.0    
ESET Management Agent 10.1.1292.0
ESET PROTECT Server 10.1.1283.0

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For diagnostic and troubleshooting purposes you can enable diagnostic logging and review the logs in computer details:

image.png

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  • 2 weeks later...
On 10/28/2023 at 5:22 AM, Marcos said:

For diagnostic and troubleshooting purposes you can enable diagnostic logging and review the logs in computer details:

image.png

Is there a way for this to populate in the ESET Protect dashboard under "firewall detections" or will it populate when I enable diagnostic logging?

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