Most Valued Members ewong 8 Posted October 25, 2023 Most Valued Members Share Posted October 25, 2023 Hi, I'm moving from a Windows based PROTECT server to a Linux one (as the Windows system is a little overwhelmed). While I've followed the instructions as stated in https://help.eset.com/protect_install/10.1/en-US/prerequisites_server_linux.html?component_installation_server_linux.html, there were a few changes that I had to make, particularly the Tomcat installation part had the old tomcat7 installed when I required tomcat9. (Note: in https://help.eset.com/protect_install/10.1/en-US/prerequisites_server_linux.html?component_installation_webconsole_linux.html, for CentOS, yum install tomcat installs version 7. Anyway, after putting the era.war in the webapps directory, I tried to log in but got the following error: Quote *version: 10.1.277.0* *locale: en_US* *user.agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:91.0) Gecko/20100101 Firefox/91.0 SeaMonkey/2.53.17.1 (gecko1_8)* *document: http://192.168.0.108:8080/era/webconsole/B2D1F71FD22B49AAFA6C259B9A28273B.cache.html* *url: http://192.168.0.108:8080/era/webconsole/* *error:* An uncaught exception has occurred! (" BigInt is not defined ") at http://192.168.0.108:8080/era/webconsole/static/js/main.66711657.cache.js:178:123993 at a (http://192.168.0.108:8080/era/webconsole/static/js/main.66711657.cache.js:1:33046) at http://192.168.0.108:8080/era/webconsole/static/js/main.66711657.cache.js:178:32143 at a (http://192.168.0.108:8080/era/webconsole/static/js/main.66711657.cache.js:1:33046) at [4551] (http://192.168.0.108:8080/era/webconsole/static/js/App.b1a679cc.chunk.cache.js:1:101086) at a (http://192.168.0.108:8080/era/webconsole/static/js/main.66711657.cache.js:1:33046) at Y (http://192.168.0.108:8080/era/webconsole/static/js/main.66711657.cache.js:474:83445) at q/< (http://192.168.0.108:8080/era/webconsole/static/js/main.66711657.cache.js:474:83667) I had installed tomcat-native 1.2.35 (but it looks like the latest is needed - 1.2.39, but I haven't updated that as it requires the JDK; but since the webconsole is running, I'm guessing it is an option? Anyway, might anyone have any idea of what this issue is caused by? I have installed the following: Server: 10.1.2270.0 Agent: 10.1.2272.0 (x86-64) Webconsole: 10.1.277.0 Tomcat: 9.0.82.0 CentOS: 7.2.1511 Any help appreciated. Thanks Ed Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 25, 2023 Administrators Share Posted October 25, 2023 Please raise a support ticket for further assistance with troubleshooting. Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 30, 2023 Author Most Valued Members Share Posted October 30, 2023 I think I found out what the problem was. SeaMonkey and some old version of Firefox isn't compatible to the webconsole. Using a newer version of Firefox 'avoided' the error. Link to comment Share on other sites More sharing options...
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