Most Valued Members ewong 8 Posted October 24, 2023 Most Valued Members Share Posted October 24, 2023 Hi, As a few of the systems have this notification in ESET PROTECT (10.1.2270.0) most likely due to them being out of date (operating system wise), I'd like to disable these notifications as I'm in the process of upgrading these systems. I've looked both in the AV policy and the Agent policy, but I can't seem to find that notification in the notification settings. Any clarifications appreciated. Ed Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 24, 2023 Administrators Share Posted October 24, 2023 You can disable the notification via Application statuses setup in an Endpoint policy: Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 24, 2023 Author Most Valued Members Share Posted October 24, 2023 1 hour ago, Marcos said: You can disable the notification via Application statuses setup in an Endpoint policy: Strange. I don't have that entry in the list of items. I have this: Am I missing something (aside for that missing option)? Edmund Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 24, 2023 Administrators Share Posted October 24, 2023 Please provide information about installed modules from the ESET PROTECT console Help -> About page. Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 24, 2023 Author Most Valued Members Share Posted October 24, 2023 This is what I have. Ed Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 24, 2023 Administrators Share Posted October 24, 2023 You have old modules installed. Do you have the update server set to "autoselect" ? Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 24, 2023 Author Most Valued Members Share Posted October 24, 2023 No, I have it set to the offline cache http system. Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,074 Posted October 24, 2023 Administrators Solution Share Posted October 24, 2023 3 minutes ago, ewong said: No, I have it set to the offline cache http system. Not sure what offline cache http system you use but obviously it doesn't provide latest modules to the ESET PROTECT server. Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 24, 2023 Author Most Valued Members Share Posted October 24, 2023 30 minutes ago, Marcos said: Not sure what offline cache http system you use but obviously it doesn't provide latest modules to the ESET PROTECT server. That could be it. While I had updated the era server.. I hadn't updated the mirrortool 's filtertype Currently doing a dry run to get the list of products. Ed Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 30, 2023 Author Most Valued Members Share Posted October 30, 2023 (edited) @Marcos Quick question on the modules update. Is this the one which looks up the repository or the one that checks the mirror updates? I've set it such that it checks the <updates server>/eset_upd/era6. Edit: What versions of those modules would include the additional Notification? Currently I have the following: Thanks Ed Edited October 30, 2023 by ewong Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 30, 2023 Administrators Share Posted October 30, 2023 Yes, ESET PROTECT should update from the ERA6 folder. Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted November 1, 2023 Author Most Valued Members Share Posted November 1, 2023 @Marcos The notifications finally appeared. Apparently I was pointing the Updates (server setting) to the wrong path. Thanks for the help! Edmund Link to comment Share on other sites More sharing options...
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