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I can't hear my calling partner.


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About a week ago i bought eset mobile security for two phones. About 2 days ago it started doing a thing where if i make a call i can't hear my partner. This problem is on the two phones. I don't know it's done by eset or it is not. If i restart the phones it will work again but later, it will do it again.

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I don't think that calls could be affected by other applications but you can try uninstalling ESET for a while and then install it again if the problem persists.

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14 hours ago, SBrown said:

About a week ago i bought eset mobile security for two phones. About 2 days ago it started doing a thing where if i make a call i can't hear my partner. This problem is on the two phones. I don't know it's done by eset or it is not. If i restart the phones it will work again but later, it will do it again.

Is it an internet call or normal GSM call

Internet whatsapp calls can be blocked in some companies or networks , that's why you might not be able to call for example.

ESET for Android doesn't provide a Firewall so there is no way it could have blocked it.

On my device I use it , but I never experienced such thing

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It was a gsm call. I don't think generally eset mobile security did it, but I'm interested about it if there is another person who experienced this. Maybe the mobile operator company have issues, or maybe the phones but i dough that to. 

 

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1 hour ago, SBrown said:

It was a gsm call. I don't think generally eset mobile security did it, but I'm interested about it if there is another person who experienced this. Maybe the mobile operator company have issues, or maybe the phones but i dough that to. 

 

I believe so also , GSM or signal issue , because ESET won't touch the GSM parts if I am not mistaken.

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