The ESET Live Grid Servers Cannot be reached

[Super_Spartan 56]

This error has come back again. I experienced this twice now in 2 days.

 

ESET GUI Dump file

 

[Marcos 5,739]

Please carry on as follows:

1. Enable advanced logging under Help and support -> Technical support
2. Reboot the machine and reproduce the issue (should not take long, otherwise the logs will be huge)
3. Stop logging
4. Collect logs with ESET Log Collector and upload the generated archive here (only the ESET staff can access attachments). If the archive is too big to upload here, upload it to a file sharing service and drop me a private message with a download link.

 

[Super_Spartan 56]

16 minutes ago, Marcos said:

Please carry on as follows:

1. Enable advanced logging under Help and support -> Technical support
2. Reboot the machine and reproduce the issue (should not take long, otherwise the logs will be huge)
3. Stop logging
4. Collect logs with ESET Log Collector and upload the generated archive here (only the ESET staff can access attachments). If the archive is too big to upload here, upload it to a file sharing service and drop me a private message with a download link.

 

Thank you for the instructions, I rebooted the machine but this time the error didn't happen.