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We get notifications from our Protect server that a client has infected files in the UEFI. It only says the number of infected files and not what files exactly are infected. How can I see the files? How can I check if it is really malicious and how would I clean them up?

Posted

Well, we get an email notification stating the client has 20 infected files in the path you see in the screenshot. Maybe I am just reading it wrong but I don't see any EFI/CompuTrace PUsA detection when I check the client on the Protect server. It just says it couln't clean the detections but we get the notification almost daily.

 

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Posted

Unfortunately it's just a small snippet. On-demand scanner logs show detections unless you turn on filters.

Please provide logs collected with ESET Log Collector.

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