Alert! Firewall Disabled

[Studio_two 0]

Hi,

I am new to ESET, and already struggling to enable the ESET Firewall on the Windows Desktops (disabled by default).

So far, I have created a new Policy (to enable the firewall) and assigned this to the "Windows (Desktops)" Group. But, absolutely nothing happens. 

I'm used to controlling the Firewall settings via Group Policy, and assumed this would be something similar. So, am I missing something obvious?

Kind Regards, Stephen

[Marcos 5,242]

Could you please provide a screenshot of the notification for clarification? The firewall should be turned off only if you are installing ESET during an RDP session to prevent the session from being disconnected.

[Studio_two 0]

Hi Marcos, thank you for the quick response. You are correct. I did install the client via RDP. So, I guess this was my mistake?

 

 

Edited May 7 by Studio_two

[Marcos 5,242]

You can enable the firewall with a policy like this:

Beforehand make sure to set up your trusted zone / networks properly, e.g. through Network access protection -> IP sets -> Trusted zone. By default, RDP is allowed only in the trusted zone / networks.

A good practice is to apply a policy on one or a small group of machines only and to the others only if you have verified that it worked as supposed to prevent unexpected issues by applying wrong firewall or network protection settings.

[Studio_two 0]

Hi Marcos, thank you again for your assistance. 

In the end, I signed into the computer and manually switched on the Firewall, as the Policy just did not seem to have any effect on the Firewall.

This is odd, because I had an experiment using the same policy to turn off the "splash screen", and that worked fine.

Furthermore, now that the Firewall is enabled, I was able to switch it over the learning mode (again using my Custom Policy). The learning mode is actually quite impressive.

Kind Regards, Stephen