MYEset portal error

[nabeelmansoor 22]

Hi,

I cannot seem to successfully view my license details nor am I able to view devices registered under my license. The attached error seems to constantly pop up.

[Marcos 5,070]

I was just able to log in alright. Please wait a bit before you try again. Should the problem persist, please raise a support ticket.

[nabeelmansoor 22]

Thanks. This has been going on for a few weeks now. I raised a ticket with tech support which connected me with the Sri Lanka ESET team, they were unfortunately that helpful in fixing the issue.

 

[Marcos 5,070]

You've mentioned MyEset but did you actually mean https://home.eset.com ?

[nabeelmansoor 22]

15 minutes ago, Marcos said:

You've mentioned MyEset but did you actually mean https://home.eset.com ?

That's correct. The ESET Home portal. 

[Marcos 5,070]

Thanks, the issue has been reported to the development team. We'll keep you posted.

P_EHOME-13829

[metaller 49]

Plase try to change your password and then try to log in again...

This may help...

If not, dop me a pm with your email registred within EH.

regards

peter

Edited April 27, 2023 by metaller