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mirror location policy for both endpoing v9 and v10


tbsky
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Hi:

   the endpoint version is jumping so fast from v7 to v10.  Every time when I upgrade client version, I need to set the mirror location at policy like "hxxp://nod32.example.com/nod32-update/eset_upd/ep9"

   now I need to upgrade win10/w11 client to endpoint v10. but v10 won't support win7 anymore, so win7 should stay at v9.

   now I need two mirror locations "ep10" and "ep9" for win10/11 and win7.  I wish I can use some macro at policy like "hxxp://nod32.example.com/nod32-update/eset_upd/${current_version}".  (like auto update via eset server there is no need to setup version)

 if the marco is not possible, I know that ep7-ep10 mirror contents seems forward compatible  but  there is no document about these. is it safe to set the mirror location to "hxxp://nod32.example.com/nod32-update/eset_upd/ep9" for both endpoint v9 and v10 forever?

the last thing I want to do is setup different mirror location policy for each endpoint client. hope I don't need to do it.

 

 

 

 

 

 

  

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Modules are same for all Windows products, the only difference is between Endpoint v6.5 and older and Endpoint 6.6 and newer. That said, you can update Endpoint 6.6 and newer from the v10 mirror folder.

Anyways, rather then using a mirror we strongly recommend using ESET HTTP proxy to cache downloaded files if the machines are not completely offline and have access to a machine with Internet connection at least. This would enable them to take advantage of both LiveGrid and streamed updates every few minutes. It would also save the traffic since only files actually needed by clients would be downloaded and cached whereas the mirror downloads a lot of unnecessary files not needed by clients with each update.

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2 minutes ago, Marcos said:

Modules are same for all Windows products, the only difference is between Endpoint v6.5 and older and Endpoint 6.6 and newer. That said, you can update Endpoint 6.6 and newer from the v10 mirror folder.

I don't understand. for example, the ep10 mirror size is smaller than ep7. I thought that is because ep7 is older and need more update components. if client 6.6 and newer can use ep10 mirror, then why should we mirror ep7-ep9?

 

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On 1/17/2023 at 3:09 PM, Marcos said:

Modules are same for all Windows products, the only difference is between Endpoint v6.5 and older and Endpoint 6.6 and newer. That said, you can update Endpoint 6.6 and newer from the v10 mirror folder..

is there new idea about the problem? or should I create a support ticket?

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V10 users more modules, such as the Secure browser module, however, older versions that do not have the Secure browser feature will simply not update this module from a mirror if they update from the v10 folder.

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On 1/23/2023 at 8:56 PM, Marcos said:

V10 users more modules, such as the Secure browser module, however, older versions that do not have the Secure browser feature will simply not update this module from a mirror if they update from the v10 folder.

I really like to set both v9 and v10 endpoint to v10 mirror. but you didn't answer the question that v9 mirror size is much larger than v10.  so there must be something strange. if v7-v10 can use the smaller v10 mirror, why Eset produce the larger old mirror? is there some old versions need the old mirror?

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On 1/23/2023 at 8:14 PM, tbsky said:

is there new idea about the problem? or should I create a support ticket?

I create a support ticket from https://www.eset.com/int/support/contact/

but I didn't get any response or any ticket number. is that a correct place to create ticket?

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11 hours ago, Marcos said:

Did you receive a confirmation email with a ticket number after opening a ticket with tech support?

no, I got nothing. so I think I need to create it again?

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1 hour ago, tbsky said:

no, I got nothing. so I think I need to create it again?

Yes, try again please. Did you use your forum email address when creating the ticket?

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10 minutes ago, Marcos said:

Yes, try again please. Did you use your forum email address when creating the ticket?

yes. I use the forum email address. I will try again later. thanks a lot for your help!!

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