No organization after server migration

[Max Wozniak 0]

Hi,

I've instaled EEE on a new server with SQL 2019 64bit, went on to restore a backup from my old server (SQL 2014 32 bit). No error received but after login with the old password I see no organizations to select . Please advise

[JPritchard 11]

Good afternoon,

Based on your description of the problem, I recommend you contact ESET support for further assistance. Please include any details of how you performed the SQL backup & restore, so we have a clear understanding of what steps you have taken so far.

Thanks

Jay Prichard

[Harjeet Makkar 0]

Was this ever resolved. we have same issue

[Kstainton 21]

Hi @Harjeet Makkar,

I would have to recommend the same process that Jay recommended to Max originally I am afraid, as each case can be different:

Please contact ESET support for further assistance. Please include any details of how you performed the SQL backup & restore, so we have a clear understanding of what steps you have taken so far.

Thanks,

Kieran