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Posted

I have a valid license key but Im still getting this error. I also used VPN but it could not update because of this error

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  • Administrators
Posted

Please provide your public license ID in the form of XXX-XXX-XXX.

Posted
7 minutes ago, Marcos said:

Please provide your public license ID in the form of XXX-XXX-XXX.

3AV-DRG-W3H

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  • Solution
Posted

The license was purchased from Afghanistan but you seem to be in another country which is likely the reason why the license doesn't work.

Posted

what is the solution ? should I use that countrys VPN server ?

 

  • Administrators
Posted

I am sorry but ESET, the maker of the software, is not going to provide instructions how to bypass regional license restrictions. If you live outside of Afghanistan, I'd recommend purchasing a license from an authorized ESET partner in your current country.

Posted

so It means my license doesnt work now and I can not download updates ?

  • Administrators
Posted

It should work for updates in Afghanistan.

Posted
3 hours ago, Marcos said:

I am sorry but ESET, the maker of the software, is not going to provide instructions how to bypass regional license restrictions. If you live outside of Afghanistan, I'd recommend purchasing a license from an authorized ESET partner in your current country.

Im not in that country for a while 
maybe when I come back it will be solved !

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