ThePro 0 Posted June 14, 2022 Share Posted June 14, 2022 On some user computer I receive this error message "The 2FA authentication mechanism has not been initialized yet" The computer can ping the core server. The user configuration is attached. Any ideas ? Link to comment Share on other sites More sharing options...
ESET Staff IggyPop 20 Posted June 15, 2022 ESET Staff Share Posted June 15, 2022 (edited) Hi @ThePro, maybe to start with during the first initial connection between the endpoint and the server the endpoint has to be online/connected to the internet. Maybe this piece below can help but still have a look at my second part of the response. Quote If 2FA protection is enabled for offline mode, all users whose accounts are secured by 2FA and who want to use a 2FA-protected PC must log in to that PC for the first time while the PC is online. By 'online',we mean that the main computer where the Authentication Server is installed and the ESET Secure Authentication Service service is running and can be pinged from the 2FA-secured computer. Suppose the Windows Login component is installed on the same computer where the Authentication Server is installed, and 2FA protection for Safe Mode is enabled. Simultaneously, the offline mode is disabled (Do not allow access is selected in Offline behavior section). In that case, the user will be allowed to log in to Safe Mode (without networking) without OTP. Please let me know what is the set-up and what are you trying to protect via the ESA 2FA and I will try to help you. Kind regards, Iggy Edited June 15, 2022 by IggyPop Link to comment Share on other sites More sharing options...
ThePro 0 Posted June 15, 2022 Author Share Posted June 15, 2022 Finallt after a few reboots the issue solved itself. Thank you. Link to comment Share on other sites More sharing options...
ESET Staff IggyPop 20 Posted June 15, 2022 ESET Staff Share Posted June 15, 2022 No worries! Happy to help when I can. Link to comment Share on other sites More sharing options...
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