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Duplicate Client


Lee Min
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Hi All,

Pls help me! I has a question my with duplicate clients,

I has delete client duplicate but a short time it  has duplicate again.

 

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The client has different IP addresses. Is it a physical computer or VDI environment?

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  • ESET Staff

There are multiple reasons why this might happen:

  • client task "Reset cloned agent" task is executed on this client
  • ESET Management Agent is completely reinstalled (uninstall + install) on this client
  • hardware on this devices changes in a way that it is considered as an new device - but this would notify user with question, with exception only in case machine is marked as "cloning master".

Could you please check none of those is relevant for this case?

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