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URL Address Management


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We use EES v9.0.2032.6 to protect our Windows systems. On-premise Protect v9.0.1144.0 manages our policies. We block executable file downloads using URL Address Management:
Edit Policy | Settings | Web and Email | Web access Protection | URL Address Management | Address list | Edit | Add to List of blocked addresses: *?.exe

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From time to time, we add addresses to the allow list, for example: *.lscsoft.com/*

Today, an accountant needed access to Glance a remote desktop application. I don't want all users to have this added to their allow list. So I setup a new policy and applied it to my computer for testing.
Edit Policy | Settings | Web and Email | Web access Protection | URL Address Management | Address list | Edit | Add to List of allowed addresses: *.glancecdn.net/screenshare/*

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No joy, I am still blocked. If I add glance to the main policy everything works.

How do I have multiple allow lists? One for the general population, then others for those with special needs?

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I'd expect the lists to be merged if you select to prepend or append in the policies. If it doesn't work, please open a support ticket so that a support personnel can try to reproduce it.

Nevertheless, please keep in mind that blocking urls in the form of *.exe will not block all executables. Often it's a php script which downloads a file.

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