w3bsolutions 0 Posted January 19, 2022 Share Posted January 19, 2022 Hello, I am trying to add a license to my ESET HOME account, and it says I should receive a verification email but it is not arriving, tried several times. Not in the spam either. The automatic username generated when purchasing the license is EAV-0287450170 How can I get the email? Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,074 Posted January 19, 2022 Administrators Solution Share Posted January 19, 2022 The license is registered to xxxxx@crm.protegerse.com. Please contact Ontinet, the ESET authorized partner in Spain, to change the email on records to yours. Link to comment Share on other sites More sharing options...
w3bsolutions 0 Posted January 19, 2022 Author Share Posted January 19, 2022 Thank you for the fast reply. Makes sense I wasn't getting the email. I will contact them. Link to comment Share on other sites More sharing options...
w3bsolutions 0 Posted January 21, 2022 Author Share Posted January 21, 2022 Hi @Marcos, I managed to add that one to my account after contacting Ontinet and them forwarding/approving the email. Now I am trying to add another one that I purchased a while back on Amazon so that I can renew it, but I am not getting the verification email as well. The public license ID is 3AH-79X-JX8. Could you please tell me which email is linked to that license? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 21, 2022 Administrators Share Posted January 21, 2022 25 minutes ago, w3bsolutions said: The public license ID is 3AH-79X-JX8. Could you please tell me which email is linked to that license? It's registered to jpxxxxxxxa@gmail.com. The license expired on 04/30/2021. Link to comment Share on other sites More sharing options...
Recommended Posts