johnr 0 Posted October 25, 2021 Share Posted October 25, 2021 Greetings, One of our customers is blocked by your software from accessing juniorlibraryguild.com We've run a scan of the website on PCRisk and can find no malicious content. Can you please check juniorlibraryguild.com again and if nothing is found remove our website from your block list. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,088 Posted October 25, 2021 Administrators Share Posted October 25, 2021 The website is not blacklisted by ESET. I was able to open it in a browser fine. Link to comment Share on other sites More sharing options...
johnr 0 Posted October 25, 2021 Author Share Posted October 25, 2021 So our clients shouldn't get this message anymore? Link to comment Share on other sites More sharing options...
itman 1,667 Posted October 25, 2021 Share Posted October 25, 2021 (edited) Eset doesn't block this web site in Firefox. Have your customer try to access this web site in Firefox. -EDIT- Also web site is not blocked using Edge. Since it is Chrome based, I believe there might be an issue with that customer's Chrome installation. Perhaps a malicious add-on/extension in play. Edited October 25, 2021 by itman Link to comment Share on other sites More sharing options...
LesRMed 23 Posted October 26, 2021 Share Posted October 26, 2021 I'm using Chrome and it opens fine for me. Like @itman said, it's probably a Chrome extension that's causing the issue. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,088 Posted October 26, 2021 Administrators Share Posted October 26, 2021 Couldn't it be that the malware is detected only after logging in? Link to comment Share on other sites More sharing options...
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