OneDrive downloading all files during ESET Scan

[conorc 1]

We are seeing an issue on macOS (doesn't happen on Windows) where ESET is downloading all OneDrive/Sharepoint files while performing device scans, it is downloading on the OneDrive client. OneDrive has a 'files on demand' feature that saves disk space by allowing users to see the files but only downloads them when they are accessed.

ESET sees these files/shortcuts and downloads them in order to scan.

We need to keep 'files on demand' enabled. Is there anything we can do apart from excluding the Onedrive pathways?
 

[conorc 1]

Would turning off Symbolic links possibly help with this?

[Marcos 5,074]

Since the issue will require deeper investigation, I'd recommend opening a support ticket with your local ESET distributor.  Personally I haven't seen such report yet and cannot imagine what could cause the difference in behavior on Mac and Windows.

[conorc 1]

Support told me to turn off 'dropbox'. 

Do you know how to put in exclusions for pathways on a On-Demand Scan for macOS?