License Over Use

[kvngselassie 1]

@Marcos I will like to find out what happens when a client over uses their ESET provisioned license. For example a client buys 100 user license but has activated for 150 users, what happens in this event.

[Marcos 5,070]

You should receive a notification about overuse in the EBA portal.

[kvngselassie 1]

20 minutes ago, Marcos said:

You should receive a notification about overuse in the EBA portal.

Meaning the activation will still be permitted to go through and ESET does nothing about the overuse of the license.

[MichalJ 434]

Hello, this information is available to the reseller / distributor for follow ups. Of course, deliberate over usage represents a violation of the end user license agreement terms and might be acted upon. 

Edited April 13, 2021 by MichalJ