Eset Protect does not shows installed applications (Software Inventory)

[CKs 0]

Dear Teams, 

I'm trying to config the Eset Agent to report non-ESET-installed application.  unfortunately all application show up but some of them does not appear, specifically like Zoom (https://zoom.us/) and Zalo (https://zalo.me/) application. 

Plz help me to advise in this situation.

 

 

[Marcos 5,739]

Are those applications installed for all users in c:\Program files or c:\Program Files (x86) ?

[CKs 0]

As I see those applications installed on C:\Users\admin\AppData\Roaming\Zoom

 

[Marcos 5,739]

So they are installed per user. Such applications are not reported by agent to the ESET PROTECT server.

[karlisi 27]

Most apps from Microsoft Store also are not reported by ESET, perhaps because they are not installed in Program Files or Program Files (x86) folder.