moonhills 0 Posted December 19, 2020 Share Posted December 19, 2020 I would like to buy a second Eset license for an additional computer that I have just bought. Whilst doing so I noticed that my existing license is registered to my old physical address (I mean my house number, street name etc, not IP address). I see no way of changing it. Even if I try to buy a completely new license instead, it still gives me the old address with no option to change it. If I enter my account settings there is no option to change it there either. I also find no way to actually contact Eset to change it. Their help just seems to be links to documentation. Can anyone help with this? Surely it must be a common problem. Thanks. Link to comment Share on other sites More sharing options...
ESET Moderators Aryeh Goretsky 378 Posted December 19, 2020 ESET Moderators Share Posted December 19, 2020 Hello, You should be able to do that by contacting your local ESET distributor or closest office. Where in the world are you located? Regards, Aryeh Goretsky Link to comment Share on other sites More sharing options...
moonhills 0 Posted December 19, 2020 Author Share Posted December 19, 2020 OK, thanks. I'm in Germany. Link to comment Share on other sites More sharing options...
moonhills 0 Posted December 19, 2020 Author Share Posted December 19, 2020 I managed to find the Eset contact details for Germany (only the postal address seems to be quoted directly on the actual Eset website): Spitzweidenweg 32 · 07743 Jena · 03641 31140 e-mail: Info@ESET.de I will try sending them an email. Thanks a lot for your support. Link to comment Share on other sites More sharing options...
Recommended Posts