ESET is not paying attention to email

[johnson 0]

I keep emailing ESET for my license and password for a renewed subscription for two computers, but they keep sending expired information for my android. How can I get this information to them. They don't seem to be reading or understanding what I need from them.

[Marcos 5,742]

Please provide your public license ID. I was able to find only one freemium license for ESET Mobile Security registered with your forum email address.